If I could give 0 Stars I would do
If I could give 0 Stars I would do. These guys are cowboys and I would urge everyone to stay well clear!!
In Jan 2025, I bought 4 tickets for Liverpools last home game of the season (vs Palace). I Spoke to the guy on the phone and he assured me 100% that I’d get the tickets. I paid £3K for 4 tickets and was told I’d receive them a few days before the event. Mid May, I reached out to them via email and was reassured that the tickets were there and would be sent couple days before the event. 3 days before the event, I got in touch again and this time was told I’d receive them on the day! On 25th May, Matchday, title celebrations at Anfeild! I had still not received my tickets, despite emailing 20+ times I got no response!! Then at 2.37pm I received the email below:
“The tickets you purchased for Liverpool vs Crystal Palace could not be sent due to a problem with the seller. If you have any questions about why this sale failed, you can contact us here. The relevant purchase has been canceled/refunded. It may take between 1-20 business days to reflect on your account.
Apologies for any inconveniences this may have caused.”
An hour and half before kick off and these cowboys sent me that email. All the money spent on travel, tickets and on accommodation and now I was stuck with no tickets, I was absolutely furious!! 😡
Luckily, I managed to get tickets last resort from someone outside the stadium, 4 for £4K and thankfully I got in at 3.45pm and managed to enjoy the game!!!
They emailed stating 1-20 working days for the refund, but this was not true. I kept emailing and was not responded to for days! When they did, they sent me a fake picture and gave me a fake ARN (bank reference number)! I ended up reporting them to my bank and they started the process to get my money back. Finally after 39 Business days, I got the money refunded! All thanks to my bank!!!
I have been left traumatised by these clowns and will never ever do business with them again. Reading the other negative reviews you can see exactly how this company operates! The ‘tickets’ they had for me must’ve been sold to someone else who paid more for them! On their website they don’t state how many tickets they have (like all the big companies do), which allows them to take as many interested clients money as possible, they then go out and look for the tickets!! Some people still have not been refunded yet!!!
Even the good reviews, I can assure you every single one of them were waiting anxiously for there tickets right up until the last moments before the games start. This is not how to do business!!
They lied to me, took my money, broke my trust and I’d never ever do business with them again!!!
