Review summary

SongPlaquesJO has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about communication.

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O

Olbra

1 out of 5 stars
I orderered 20th january and i had to…

I orderered 20th january and i had to send them many emails before i was answered. On the 7th february. Then they told me that the package was mishandeled.

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zaina

3 out of 5 stars
forgot the stand for the record plaque…

forgot the stand for the record plaque :( it was a gift for a friend and she left jordan. imagine paying for something and not getting it.

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Ra

Raed al barqawi

4 out of 5 stars
the whole order was perfect except that…

the whole order was perfect except that you forgot the gift wrap

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Entertainment & Events

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45 total • Write a review

Showing 1 - 20 of 41 reviews
HM

الطلب إجى مجروح البلاستيك

الطلب إجى مجروح البلاستيك والتغليف عبارة عن ورقة، الصورة عند الطلب كان بوكس ما اجاني المدالية الصغيرة اللي كانت بالدعاية بالبوست

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S

Hi I ordered this as a gift so selected…

Hi I ordered this as a gift so selected to have gift wrapping as an extra. I don’t know what kinda gift wrapping this is but I don’t think a white envelope counts. The quality is also pretty bad with bits of the print missing

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Z

Happy with it

Great customer service. Quick delivery and affordable.

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TH

It took more than 2 weeks to arrive

It took more than 2 weeks to arrive, the delivery guy texted me 3 times telling me he’s coming and didn’t come. And then the product came missing the stands. Didn’t like the service at all.

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AC

Really good experience

The plaque i ordered was simply perfect! The ordering proces was really easy and when i had a question they responded fast. So the experience overall was really good and i would definitly order again :)

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MB

No package, status or information after two months!

Despite placing an order almost two months ago, I have yet to receive my package or any form of communication regarding its status. A month ago, I reached out via email inquiring about the missing delivery, but unfortunately, I haven’t received any response or information regarding the whereabouts of my package. The complete lack of communication and follow-up has been incredibly disappointing. As a customer, I expect at least some information about the delays or what’s happening with my order. I had hoped for a better experience with your services, but unfortunately, this situation has fallen far below my expectations.

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LR

Dont answer me after i want a refund

Dont answer me after i want a refund

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MA

It looked exactly how I expected

It looked exactly how I expected. Loved it!

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TD

I didnt get What i ordered

I didnt get What i ordered

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SH

Great Service

The team responds directly to the messages with clear responses & are willing to help . The product is very high quality and just as advertised.

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ZM

Great product good service

Great product good service

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F

....

The customer service is amazing, they are very professional, and the plaques were delivered in no time, the only issue I had is that the colors of the album cover were a little bit off so Im giving 4 stars instead of five, other than that it was a very good experience and I still loved the plaques and I recommend buying from them

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AH

the tape thats on the frame is way too…

the tape thats on the frame is way too hard to remove other than that my purchase was perfect!!!

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HF

I ordered 1 song plaque A5 and 1…

I ordered 1 song plaque A5 and 1 keychain ,only the song plaque A5 arrived, I tried contacting you on instagram they told me they would check and comeback,but they didn’t, (it’s been 3 months….)

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rj

one of the products arrived broken on…

one of the products arrived broken on the other hand everything was great

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SR

Great quality

The quality is great, and the staff are kind

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G

Quick service and beautiful products

Quick service, beautiful products but poor packaging. It should have better protection so no corners can be chipped.

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FN

Customization is on point!

I ordered the customized songplaque and it was exactly like I pictured it! Love it

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NE

Loved it

Loved it, great quality product fast shipping under a week!!

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