Review summary

SexyModest Boutique is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

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…Great customer service

I wasn't sure about ordering from this company, but the delivery was fast and the product was as good as described. I did need to change the size and get the return processed as quickly as possible to receive the correct size. The on-line helper, Lydia, was friendly, patient and got the job done quickly. I really appreciate a company that provides online immediate assistance and done in a customer friendly way.

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I had 500 points to redeem for free shipping

I had 500 points to redeem for free shipping for an order but didn’t see the option on the drop down when I placed the order. I did send a note to customer service about the problem and they promptly replied indicating they would refund the shipping cost to me. Aubri was very helpful and I do appreciate it!

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The chat was prompt and able to answer…

The chat was prompt and able to answer my question. Very polite too.

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D
I ordered the wrong size

I ordered the wrong size and Aubri was so very helpful! I was having trouble with the return. Aubri took care of my return. And also helped with deciding on the correct size for the exchange.

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All reviews

60 total • Write a review

Showing 1 - 20 of 56 reviews
S

Insightful and helpful information.

Insightful and helpful information. Kudos to Aubri

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C

Aubri is one of the nicest customer service agents

Aubri is one of the nicest customer service agents I have worked with in a while. As a customer service supervisor for an airline company I can tell you this character is very hard to find these days. Hold onto her as she represents your company in a very positive and professional manner. Aubri thank you for taking such good care of me!

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C

Aubri was a great help with questions I…

Aubri was a great help with questions I had regarding my order.

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DG

Best customer service in this industry.

I received the quickest and warmest customer service from Aubri. Sometimes in the mail order world the customer needs to connect with a person "live" - even on chat. It makes all the difference in the world.

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B

Very helpful

Very helpful, needed new size super fast and easy to exchange!

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MZ

Aubri is #1 in Customer Service

Aubri was so helpful and knowledgeable. She answered my questions and helped me through the process of finding and using my store credit. She was great to work with. Hope I get her next time in the chat!

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LL

From Plane to Party: Gorgeous Colors, Favorite Wardrobe Staples from a Women-Owned Boutique

I love my Bridget Brianna essential sets and cardigans from SexyModest Boutique. I now own five sets plus several cardigans, and always receive compliments when I wear them. The colors (especially the fuchsia, lilac, and magenta) are stunning, and the fabric resists wrinkles—perfect for travel. I’m 5’7” and 165 lbs; the XL pants fit like a glove (best for slimmer hips), while the tank and cardigan are a perfect, flattering fit. The pieces are versatile, mix well with other outfits, and can easily transition from plane to evening wear with just a belt or jewelry. Customer service has also been excellent—when I received one set with stitching I didn’t love, they exchanged it right away. Highly recommend this boutique! I also love that SexyModest is a women-owned business, and I’m proud to support them.

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J

Customer service was amazing

Customer service was amazing! Friendly and prompt!

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CC

Aubri was great in helping me exchange…

Aubri was great in helping me exchange my top; the service is top-notch!

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MK

I worked with Audi

I worked with Audi, I hope I spelt her name correctly, because she was extremely pleasant and helpful. Made the experience so easy.

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D

I received great customer service

I received great customer service. I needed a quick turnaround on the order and linked up with Amy in the chat and she got my order out and to me in time. She was quick to respond and answered all of my questions. I am looking forward to getting the product!

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AH

Excellent customer service

Amy with customer service helped me quickly to change my shipping address I accidentally filled in wrong and expedited shipping for my upcoming overseas trip! Thank you so much! Looking forward to receiving my new travel outfit

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J

Great Customer Service!

Great Customer Service! Prompt response to questions and concerns

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LT

I was unable to use my rewards for some…

I was unable to use my rewards for some reason so I placed my order anyway but later sent a note to them and Aubri quickly responded and refunded the amount of the reward. Great products and service! Laurie

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LK

I reached out via live chat and email…

I reached out via live chat and email to an order that I had recently placed for confirmation. I was helped immediately by Sommer via live chat and then email with kindness and professionalism and care! My inquiry was immediately resolved, and I am so grateful and thankful for all of your help! I appreciate you, Sommer!!!! Best, Liane Koelsch! Thank you!

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DR

I had made a return & to my knowledge…

I had made a return & to my knowledge had not received my credit. I contacted the company & they were quick to respond. I was issued a credit & now I’m ready to shop for more cute clothes! Thank you!

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WE

Aubri was extremely helpful and quick…

Aubri was extremely helpful and quick to reply!

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NN

Sommer was quick to respond to my…

Sommer was quick to respond to my question and was able to help me before my order was shipped. I was so appreciative of her extra effort to get my order updated to the correct colors. Thank you!

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DS

Great customer service

Great customer service! Extremely helpful!!!

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V

Overall Good Experience and Products

Pros: good customer service, cropped pants are a great length for a short legged person, love the pockets Cons: took a long time (almost a month) to arrive, fabric used on t-shirt is VERY thin as is the fabric used on the duster, the pockets are baggy, good length

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