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HomeTravel & TourismSecretsresorts Reviews

Secretsresorts Reviews

4 out of 5 stars
4 out of 5 stars
4.0
|Great|12 reviews

Last reviewed 3 weeks ago

TrustScore

4.0
4 out of 5 stars
Great
5 out of 5 stars
5
4 out of 5 stars
3
3 out of 5 stars
3
2 out of 5 stars
1
1 out of 5 stars
0
12 reviews in total

Review summary

Secrets Resorts garners a generally positive reception from guests, with many praising the stunning beach and luxurious accommodations. Reviewers frequently highlight the romantic atmosphere, making it an ideal spot for honeymoons and anniversaries, with mentions of perfect dinners on the beach and attentive staff. However, some customers report mixed experiences, noting that while the resort's beauty is undeniable, inconsistencies in food quality and slow service at the pool can detract from the overall enjoyment. Several guests express disappointment over closed restaurants without prior notice, which impacted their dining options. Despite these issues, the majority of visitors appreciate the all-inclusive value and the relaxing environment, making it a favored choice for adults seeking a getaway.

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See what reviewers are saying

Emily Martin
Emily MartinFeatured

3 weeks ago

5 out of 5 stars

Perfect for couples

Beautiful resort with stunning ocean views. The spa services were top-notch and the room was spacious with a great balcony.

Joseph Martin
Joseph MartinFeatured

3 weeks ago

5 out of 5 stars

Perfect honeymoon spot

Could not have asked for a better honeymoon destination! The romantic dinner on the beach was magical and the couples massage was so relaxing. Every detail was perfect and the staff went above and bey... See more

Emily Smith
Emily SmithFeatured

3 weeks ago

4 out of 5 stars

Relaxing paradise

Everything we wanted in a tropical vacation. Great pools, excellent beach service, and loved the swim-up bar.

Jennifer Taylor
Jennifer TaylorFeatured

3 weeks ago

3 out of 5 stars

Beautiful setting, some issues

The resort grounds are absolutely gorgeous and well-maintained. Unfortunately, our room had some maintenance issues that took a day to resolve. The entertainment staff worked hard but shows felt repet... See more

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Emily Martin
Emily Martin
1 reviews•Experienced
Featured
25 days ago
5 out of 5 stars

Perfect for couples

Beautiful resort with stunning ocean views. The spa services were top-notch and the room was spacious with a great balcony.

Helpful?
Joseph Martin
Joseph Martin
1 reviews•Experienced
Featured
25 days ago
5 out of 5 stars

Perfect honeymoon spot

Could not have asked for a better honeymoon destination! The romantic dinner on the beach was magical and the couples massage was so relaxing. Every detail was perfect and the staff went above and beyond to make our stay special.

Helpful?
Emily Smith
Emily Smith
1 reviews•Experienced
Featured
25 days ago
4 out of 5 stars

Relaxing paradise

Everything we wanted in a tropical vacation. Great pools, excellent beach service, and loved the swim-up bar.

Helpful?
Jennifer Taylor
Jennifer Taylor
1 reviews•Contributor
Featured
25 days ago
3 out of 5 stars

Beautiful setting, some issues

The resort grounds are absolutely gorgeous and well-maintained. Unfortunately, our room had some maintenance issues that took a day to resolve. The entertainment staff worked hard but shows felt repetitive. Overall still enjoyable but expected more for what we paid.

Helpful?
Linda Perez
Linda Perez
1 reviews•Contributor
25 days ago
5 out of 5 stars

Luxury at its finest

This was our third time at a Secrets property and they continue to impress. The preferred club benefits are substantial and the adult-only environment creates such a peaceful atmosphere. Spa treatments were world-class and the infinity pool overlooking the ocean was breathtaking. Minor complaint about slow room service but overall exceptional experience.

Helpful?
George Gonzalez
George Gonzalez
1 reviews•Contributor
25 days ago
5 out of 5 stars

Exceeded expectations

Went for our anniversary and couldn't have been happier. The preferred club level was worth every penny - private beach area, dedicated concierge, and premium room amenities. Dinner at the French restaurant was outstanding. Would definitely return and recommend to other couples.

Helpful?
Steven Gonzalez
Steven Gonzalez
1 reviews•Contributor
25 days ago
3 out of 5 stars

Good but not great

The resort itself is lovely and the location is fantastic. However, service was hit or miss - some staff were wonderful while others seemed disinterested. The food was decent but not exceptional for the price point. Beach and pools were definitely the highlights of our stay.

Helpful?

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Daniel Jones
Daniel Jones
1 reviews•Contributor
25 days ago
2 out of 5 stars

Mixed experience

Resort is beautiful and the adults-only atmosphere was exactly what we wanted. Food quality varied significantly between restaurants - some were excellent while others were disappointing. Housekeeping was inconsistent and we had to request towel changes multiple times. The beach and water activities saved the trip.

Helpful?
Jennifer Anderson
Jennifer Anderson
1 reviews•Contributor
25 days ago
4 out of 5 stars

Great value for all-inclusive

Really impressed with the variety of dining options and quality of drinks. The Italian restaurant was our favorite. Beach was clean with plenty of loungers available.

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Jessica Perez
Jessica Perez
1 reviews•Contributor
25 days ago
4 out of 5 stars

Fantastic service

From check-in to departure, the staff made us feel like VIPs. The concierge helped us book excursions and dinner reservations. Room was clean and comfortable with beautiful garden views. Only wish the wifi was stronger throughout the property.

Helpful?
William Davis
William Davis
1 reviews•New Reviewer
25 days ago
5 out of 5 stars

Amazing adults-only getaway!

Just returned from a week at Secrets Maroma and it exceeded all expectations. The beach was pristine, staff incredibly attentive, and the unlimited premium drinks were a nice touch. Food quality was consistently good across all restaurants. Only minor complaint is that some of the popular restaurants required reservations that filled up quickly.

Helpful?
Betty Martin
Betty Martin
1 reviews•New Reviewer
25 days ago
3 out of 5 stars

Decent stay with some disappointments

The property is well-located and beautiful, but several restaurants were closed during our visit without prior notice. Drink service at the pool was slow and we often had to seek out servers. The beach is lovely though and the sunset views are incredible.

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Frequently asked questions for Secretsresorts

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About Secretsresorts

Secrets Resorts operates a chain of adults-only all-inclusive resort properties in tropical destinations throughout the Caribbean and Mexico. The resort brand focuses on providing upscale accommodations, dining, and recreational activities exclusively for guests 18 years and older. Their properties typically feature multiple restaurants, bars, spa services, and beachfront or oceanview locations designed for couples and adult travelers seeking a luxury vacation experience.

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Category

Travel & Tourism

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