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HomeTravel & TourismRentalWise Vacation Rental Software Reviews
RentalWise Vacation Rental Software logo

RentalWise Vacation Rental Software Reviews

4.9523809523809526 out of 5 stars
4.9523809523809526 out of 5 stars
5.0
|Excellent|21 reviews

TrustScore

5.0
4.9523809523809526 out of 5 stars
Excellent
5 out of 5 stars
20
4 out of 5 stars
1
3 out of 5 stars
0
2 out of 5 stars
0
1 out of 5 stars
0
21 reviews in total

Review summary

Reviewers consistently praise RentalWise Vacation Rental Software for its reliability and ease of use, highlighting the platform's smooth functionality and effective property management capabilities. Many customers appreciate the exceptional support provided by the team, noting that staff members are knowledgeable and responsive, making the onboarding process feel personalized and supportive. Users find it easy to manage multiple properties across various channels, with several recommending it as a top choice among property management systems. However, one reviewer mentions that the onboarding experience felt rushed, indicating a potential area for improvement. Overall, RentalWise stands out as a highly recommended solution for vacation rental management, with a strong emphasis on customer service and user-friendly features. The sentiment is overwhelmingly positive.

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MariNova
MariNovaFeatured

2 weeks ago

5 out of 5 stars

Great PMS/channel manager

I have been using Rentalwise more than 1 year and it's been very reliable. I connected to Airbnb, Booking, Vrbo (and trough Vrbo Expedia), Google Vacation Rentals etc. It's a modern user friendly pla... See more

Polia
PoliaFeatured

2 weeks ago

5 out of 5 stars

Loved their help! I Felt fully supported!

I had an amazing experience with RentalWise! Booking a quick appointment was super easy, and everything was explained to me clearly and patiently. Sometimes I struggled a bit with the English accent,... See more

Ketki Travel
Ketki TravelFeatured

2 months ago

5 out of 5 stars

RentalWise has been a reliable and…

RentalWise has been a reliable and efficient portal for managing our property listings. The platform functions smoothly and makes daily operations easy. A special thanks to Gleeta Dsouza for her promp... See more

Kitty Tang
Kitty TangFeatured

7 months ago

5 out of 5 stars

Agent George is amazing

Agent George is amazing ! He is professional, friendly and efficient ! He guided me solve all the issues ! Highly recommended! It’s such a pleasure to work with professionals!

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MariNova
MariNova
1 reviews
Featured
15 days ago
5 out of 5 stars

Great PMS/channel manager

I have been using Rentalwise more than 1 year and it's been very reliable. I connected to Airbnb, Booking, Vrbo (and trough Vrbo Expedia), Google Vacation Rentals etc. It's a modern user friendly platform with many different options i can use. Customer service (wise guys) are available and helpful over chat.

Helpful?
Polia
Polia
1 reviews
Featured
17 days ago
5 out of 5 stars

Loved their help! I Felt fully supported!

I had an amazing experience with RentalWise! Booking a quick appointment was super easy, and everything was explained to me clearly and patiently. Sometimes I struggled a bit with the English accent, but that was entirely my own English! The technical support was fantastic — fast, precise, and very patient with me. The team was always helpful, answered all my questions, and even assisted with Photos selection :-) Thank you so much for the wonderful support!

Helpful?
Ketki Travel
Ketki Travel
1 reviews
Featured
2 months ago
5 out of 5 stars

RentalWise has been a reliable and…

RentalWise has been a reliable and efficient portal for managing our property listings. The platform functions smoothly and makes daily operations easy. A special thanks to Gleeta Dsouza for her prompt and dedicated support. Her guidance has helped us overcome challenges quickly and confidently.

Helpful?
Kitty Tang
Kitty Tang
1 reviews
Featured
7 months ago
5 out of 5 stars

Agent George is amazing

Agent George is amazing ! He is professional, friendly and efficient ! He guided me solve all the issues ! Highly recommended! It’s such a pleasure to work with professionals!

Helpful?
Dean
Dean
1 reviews
8 months ago
5 out of 5 stars

great platform

Been using rental wise for a month now after moving from smoobu due to rising costs and very happy with the platform and the support team

Helpful?
Markus Huovinen
Markus Huovinen
1 reviews
12 months ago
5 out of 5 stars

best livechat always there for you

I’ve been using Rentalwise for about three months, and I’m very satisfied with the platform. Everything can be managed easily from one place, and whenever I need help, even though I’m not an expert, they almost always have live chat available, day or night, and I always get the assistance I need. Having tried several other platforms, I can warmly recommend Rentalwise.

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Marie
Marie
1 reviews
12 months ago
4 out of 5 stars

Time will tell, looks like a good product and a good price.

I have spent 3 weeks trying to switch to RentalWise for 4 properties. Onboarding feels rushed. Quick import from Airbnb. Lots of info through documents, if you are a computer whizz it will be easy, not so easy for someone not used to the system, the jargon etc. The WiseGuys are reasonably quick to help out via online chat. A double bookings which cost me a host cancellation and an airbnb fine £105 and loss of future Superhost status as a direct result of an onboarding session that was rushed and not explained properly. Co-founder did reach out by email, which was appreciated. I've been hosting for 12 years and have used various channel managers and property management companies Eviivo, Lodgify & Bookalet so I'm not a total newbie. It has been a painful process for me. At the current time I'm not wowed however I'm still willing to see how it goes. On the surface it looks a good product, at a really good price. Time will tell, I really hope they are successful for all parties. Updated 6th Mar 25

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Pure Peaks
Pure Peaks
1 reviews
about 1 year ago
5 out of 5 stars

Rentalwise review

Our company Mountain Holiday Rentals started using Rental wise around 3 months ago. In the past we have used a couple of other channel managers, we tried Lodgify however there were a few things that really annoyed us about using their system mainly the fact that they take 1% of you bookings, that may not seem much but our average booking is 7k per week so it soon adds up. We then switched to Beds24, there system was extremely customisable and that was something that was very appealing however in my opinion their platform is dated and very hard to use, they have no onboarding help unless you want to pay €70 per hour and no live chat so if your stuck you stay stuck until they reply to an email, needless to say we stayed with them around 2 months and gave up. Now we are using Rental wise and so far we are really happy, the platform looks and feels slick and it’s really user friendly, it’s taken us time to get our heads around the different setting however the team at Rental wise are so helpful and with you throughout, the live chat is incredibly helpful, if you need to fix something you can get done fast and that’s really important to us. A few things we like about the free website tool 1: The booking property calendar is interactive so you can see booked dates and click on dates to make a booking 2: The booking pages are very clean a simple, easy to see the property details, calendars, prices and the image layout is brilliant. 3: Getting the website up and running pretty easy, a little bit of time needed to learn where everything is but that’s normal. A few things we like about the back end system 1: User friendly interface, not cluttered and pretty easy to see where information is added. 2: Email inbox is nice, shows emails and bookings in one place so it’s easy to chat to guests before and after they book 3: The multi property booking calendar is nice, really simple to see all the bookings across all your properties, it shows the prices and you can click on a booking for further information on that booking 4: The dashboard, shows a really nice overview of your bookings in a monthly chart so it’s really easy to see which months are doing best, plus a occupancy pie chart that show how full you are (or empty!!) One small negative issue I would add is that the website builder is a bit basic, you can’t really customise the website to your own brand colours so it’s very clear to guests they are leaving your website to make the booking. I’m told that can be changed if you use a website developer however we are not so keen on doing that right now. Being able to add some colours and a few features would be really good but not a deal breaker for us right now. The system offers some great features at a pretty fair price and the team are always on hand to help. If you’re looking for a channel manager we would highly recommend Rental wise.

Helpful?
Matteo Bravi
Matteo Bravi
1 reviews
about 1 year ago
5 out of 5 stars

Great pms

Great pms, very easy to use. Recommended

Helpful?
Sigrid C.
Sigrid C.
1 reviews
over 1 year ago
5 out of 5 stars

Easy handling, fast onboarding process with RW

We use RentalWise since January and we never felt lost in the onboarding process, the user interface is easy and the maintenance too. If we seek help we always get a very fast response. Good job!

Helpful?
Fred Olafsson
Fred Olafsson
1 reviews
almost 2 years ago
5 out of 5 stars

Great Channel manager!

Great Channel manager!

Helpful?
Yonete Gottfried
Yonete Gottfried
1 reviews
almost 2 years ago
5 out of 5 stars

Happy to recommend RentalWise

Rentalwise is the the third PMS that we have worked with, and we have been very happy with our transition to Rentalwise. The sales process was very smooth and we felt very supported during and after the onboarding process by management and support staff. It is easy and straightforward to integrate with channel partners, and the setting up of properties and websites was intuitive and efficient. I am happy to recommend RentalWise.

Helpful?
GerryD
GerryD
1 reviews
about 2 years ago
5 out of 5 stars

It's a great property management tool

It's a great property management tool. Makes managing multiple properties in several channels easy and seamless. Can strongly recommend it to any rental property managers or owners.

Helpful?
Mike
Mike
1 reviews
about 2 years ago
5 out of 5 stars

Great product and fantastic customer…

Great product and fantastic customer service!

Helpful?
Gustavo Fuchs
Gustavo Fuchs
1 reviews
about 2 years ago
5 out of 5 stars

Perfect for taking your tourist…

Perfect for taking your tourist accommodation business to the next level. The support team is always there to help you. They do a great job!

Helpful?
Zach Barnes
Zach Barnes
1 reviews
over 2 years ago
5 out of 5 stars

The best rental software there is!

Working in the short term rental industry for over a decade, I have deep experience using property management software. I can say without hesitation that the RentalWise functionality, user experience and hands on service to their customers is the best I’ve seen. They’ve helped my business go from zero to a hundred almost overnight. If you’re searching for property management software that can help your rental business scale, this is it.

Helpful?
Rhodri
Rhodri
1 reviews
over 2 years ago
5 out of 5 stars

Best PMS that I have tried!

Great, modern solution to property management. I have tried nearly all the systems and RentalWise seem to do everything right. Highly recommend.

Helpful?
Mark Cleverdon
Mark Cleverdon
1 reviews
over 2 years ago
5 out of 5 stars

The teams willingness to respond and…

The teams willingness to respond and help to any problems or doubts has made it a pleasant experience during the onboarding process, nothing seems to be too much trouble.

Helpful?
simone
simone
1 reviews
over 2 years ago
5 out of 5 stars

What sets Rentalwise apart is the…

What sets Rentalwise apart is the exceptional support and personalised onboarding process. The staff members are not only knowledgeable but also incredibly experienced. They were always there to address any questions or concerns I had during onboarding and continued to provide their efficient support after the process was completed. Their responsiveness made the transition seamless and stress-free.One of the aspects I appreciate most about Rentalwise is their user-friendly platform, which integrates well with Airbnb. I'm looking forward to expanding my listings via Rentalwise onto VRBO, BDC, and Vacation Rentals, knowing that Rentalwise will continue to provide reliable and efficient service. Additionally, their offer of a free website with hosting has been a game-changer. It's an invaluable tool for promoting my properties to my existing customer base, with the potential to generate more direct bookings. Bryan, my point of contact, has been simply amazing, and the technical department at Rentalwise is genuinely impressive. They have a real whizz guy somewhere in there.

Helpful?
Hurn Crag House
Hurn Crag House
1 reviews
over 2 years ago
5 out of 5 stars

I recentMy Experience with RentalWise: From Free Trial to Paid Subscriptionly ventured into the world of…

I recently ventured into the world of property management with RentalWise, and I was pleasantly surprised by the experience. First, it was the budget-friendly price that got me interested. I was initially skeptical as I'm not tech-savvy, but RentalWise made it easy to set up my own website for direct bookings. What's been a real game-changer is its seamless integration with popular booking platforms like Airbnb and Booking.com. I no longer worry about managing multiple listings; RentalWise does it for me. This saved me time and helped prevent double-bookings. After trying their free trial, I decided to go for the paid subscription. It's a small price to pay for the convenience it offers. Plus, their support team has been there to guide me through any hiccups. RentalWise has made property management accessible even for someone like me who isn't tech-savvy.

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About RentalWise Vacation Rental Software

RentalWise is a comprehensive vacation rental software platform designed to assist property owners and managers in optimizing their rental operations. The company offers a range of services, including a Property Management System (PMS), Channel Manager, Booking Engine, and a website generator. These tools enable users to centralize their operations, manage bookings, sync content across multiple channels such as Airbnb and Booking.com, and enhance direct bookings through personalized websites. Targeting vacation rental professionals, RentalWise aims to streamline the management of properties by providing features that handle calendars, rates, payments, and guest communications. Additionally, the platform includes a Unified Inbox for managing messages and automating guest interactions, making it a valuable solution for those looking to improve efficiency and revenue in the travel and tourism sector.

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Travel & Tourism