CrowdTrust is a review platform designed to facilitate transparency and trust between consumers and businesses. By gathering and displaying user-generated reviews, the company aims to empower potential customers to make informed purchasing decisions. The platform offers a space for users to share their experiences with various products and services, providing valuable insights into brand reputation and customer satisfaction. The primary customers of CrowdTrust include consumers seeking reliable feedback on products and services, as well as businesses looking to enhance their credibility and engage with their audience. By utilizing CrowdTrust, companies can monitor their online reputation, respond to customer feedback, and improve their offerings based on user insights. The platform serves as a comprehensive resource for individuals and businesses striving to navigate the complexities of online reviews and consumer opinions.
Peach receives overwhelmingly negative feedback from consumers, with a staggering 92% of reviews rating it 1 star. Many reviewers label the company a scam, citing issues such as being overcharged for orders and receiving incorrect or substandard products.
Customers express frustration over receiving items that are not as advertised, particularly with clothing sizes running small and materials being of poor quality. While a few reviewers mention positive experiences with customer service, these are vastly outnumbered by complaints about deceptive practices and inadequate support. The overall sentiment reflects a deep dissatisfaction, with numerous warnings urging potential buyers to avoid making purchases from Peach.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.3 | 266 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 6 |
| Sep 24 | 1.2 | 25 |
| Oct 24 | 1.0 | 17 |
| Nov 24 | 1.2 | 18 |
| Dec 24 | 1.0 | 14 |
| Jan 25 | 1.0 | 12 |
| Feb 25 | 1.0 | 12 |
| Mar 25 | 1.0 | 13 |
| Apr 25 | 1.0 | 5 |
| May 25 | — | 0 |
| Jun 25 | 1.0 | 2 |
| Jul 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 266 most recent reviews.
“They we're getting a hold of me on their own terms checking in I kept in touch with them the whole time until I recei...”
“Glad I came here to read the reviews so I know to cancel my card before they can charge me their bogus "monthly subsc...”
266 reviews of Peach. Filter by what matters to you.
I made an order through the phone to pick up. They said it should be ready with 30-40 minutes. I went an hour later to pick it up. Firstly I spelled my name and they wrote the wrong name then come to find out they didn’t even make the food and said if I wanted the food I would have to wait another 30 minutes. I’m not getting food from them again
My delivery was sent to wrong address and then when I emailed I was told for this time it was delivered to few blocks away from you......wait..... do you want me to go and pick up? Then why should I pay for your service as I can walk and get myself a meal from restaurants. I dont need your services
This company is great if you want them to charge you multiple times for the same item and then never respond to any emails you send to them to rectify the situation. They have still not given me my money back so if you want a company that steals from you, go ahead and order from them. I just wouldn't recommend ordering more than 1 thing or pre-ordering anything because they then get a little charge happy with your card and will never refund you for it.
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Recommend staying away. As with other reviews, mess ups are common (3 or 4 times since lockdown) and their only solution is a refund -- not a big sacrifice to them as they keep $$ for what they do deliver. Today, we just ordred two meals and got only one of them. No one is yet responding to our complaints. After seeing the same tired restaurants over and over again its just not worth it
3 orders, 2 mess ups. The first mess up, they sent one price in text, which is where I ordered, then I see the receipt which is twice as much. Email in, get a refund. Second mess up, they didn't even send the food it seems. email again. Refund, and a 50% off coupon. Thanks, I had to go hungry... and 50% off a horrible service I have no plans to use again because it unreliable. I don't even trust you to apply that coupon, let alone get the food to me at this point. They have also yet to reply to my requests on how to delete my account. Update: So they never replied, I can only assume they just deleted the account with no confirmation. I can no longer log in with my SAVED password. At this point, I hope they really did delete all my information since I don't trust them with it.
It honestly befuddles me how this company has managed to stay above water for as long as it has. It is without question the most unreliable food delivery service I have ever had the misfortune to use. Constant late deliveries, or sometimes my food doesn't arrive at all.
No response from them.
Peach is ALWAYS late if they even show up at all. the annoying messages telling you to please wait are driver is still coming.. I really can't explain how frustrating it is to spend your WHOLE lunch break waiting for food that never comes.
It is late 8 times out of 10 which is absolutely ridiculous considering it's the main service they provide.
I received a 50% coupon from Peach on an order I received that was not complete (was missing the fries they advertised). The coupon was due on the 17th of December (tomorrow). They stopped delivering to my office and now they say sorry we do not deliver to your office any longer and you are out of luck. Shame on them!
Late about 50% of the time; being hungry is not worth the 10% discount you get. On at least one occasion they lied about the food being delivered, when I went to the reception desk the delivery driver actually arrived 10 minutes later. No discount that day.
I wish I could give 0 stars! This service is a loot and they lie about your order being in transit when it’s still being prepared. They consistently miss SLA of 11.30 to 12.30 and then they give you a 10% off, money minting ruthless people.
My employer offers Peach as a delivery service for our lunches, but it is so consistently disappointing I don't even know what to say. My lunch is late probably 75% of the time (which not only means it's not on time, but it's no longer warm, or cold, or it's intended temperature in general), but the compensation is so scammy-- "10% off your next order!"-- I can only be compensated for your incompetence by ordering more food from you? Why in the world would I? I keep giving this service a chance for some reason (days when I'm slammed at work and eat lunch at my desk, mostly) but it's just... bad. Plenty of the restaurants they offer delivery from have great food, but getting anything an hour late at room temperature that's sweat itself wet in a bag is going to make it nasty. The delivery people are fine, but I've heard bad things about the company in general. I imagine my food is consistently late and nasty for some sort of money-saving reason because I've noticed at the very least in my office that fewer and fewer people bother ordering. Rather walk across the street to the grocery store or drink a nutrition shake at this point.
Peach used to have amazing customer service and reasonable prices. Now they are constantly late with the delivery, the food prices are constantly increasing while food portions are decreasing. If you have an issue and text or email them, they completely ignore you. I had to miss my lunch today because they were 15 minutes later than the deadline. They offered me a 10% discount, when that is already being offered on their website to everyone as is (so no concessions were given despite the lateness). Horrible customer service and over priced food. I guess that's why I was the ONLY person out of an 11 story office building that ordered from them today. Save your $$$ and give your business to a more deserving entity.
Peach is always late and have seem to have an excuse every time. I am done with them and not ordering from there again after 10 plus late orders.
Peach used to be good but has not shown up twice in the past week, no explanation but they refund you when you complain.
Food never showed up...no phone number to call either! Although this seems like it would be very convenient I have experienced multiple times where they have not showed up....also half the time the food shows up cold since some of the places are so far away and they aren't in heated bags!
1. Everything shows up cold. Literally everything. 2. The compete lack of any kind of customization is rankling. 3. Ingredients are often not in the description. I once ordered something that had jalapenos, which I'm allergic to. There was no mention of jalapenos in the ingredients list. This is how you hurt people. 4. If you tell them that your food was cold, or gross, or anything, all they bother to do is say 'sorry, we'll tell the restaurant!' Yeah, that doesn't change the fact that I'm stuck with a crap lunch I have to pay for. Which means I'm out $, and have a lunch I won't eat. 5. The prices keep going up. If I have to pay 10.99 PLUS a delivery charge for a tiny plate of food, I may as well go somewhere i LIKE, and get what WANT. You need to get your act together. The concept is nice, but he execution is a joke. Also your response to the employee who 'stole' an apple is disgusting. In my office, if there's fruit, candy, whatever, sitting in a common area like where you'd drop off orders, it is FAIR GAME. You should have TALKED to this person, rather than cut their access and then stick your head in the sand. And THEN tooting your own horn and trying to recruit new drivers in the SAME response? Classless. Utterly classless. You should be shamed of yourselves. Grow up.
I was a loyal peach driver for one year. I would complete all of my routes without any complaints. One day I was fired for “stealing” an apple that was out on the table that I delivered to. I genuinely did not see it as “stealing” or else I would not have reached for it. I had been offered candy, drinks and fruits on multiple occasions. For this reason, I was under the impression that it would be ok to take 1 Apple and go about my day. I guess I was wrong. The next few days I tried scheduling but the app was blank. So I tried calling Peach but no response. I emailed Peach and got no response until two weeks later stating that I had been booted off the platform for taking an Apple. An Apple lol. Which I would have no problem abiding by this rule going forward. Without even a warning, I was fired. The least Peach could’ve done was give me a warning or at least a response to my explanation. I received neither. They don’t care about their drivers. All they care about is their contracts with the offices. So for that reason I’m giving 1 star. 0 if I could
I ordered Ezell's Famous Chicken today and it never arrived. I received a text saying it arrived and waited 15 minutes at our building's drop off location before texting to ask where the delivery was. I received a response saying Peach was looking into it, and I would hear back soon. I didn't hear back for an hour, and when I did the response was, "Sorry it's missing".
CrowdTrust is a review platform designed to facilitate transparency and trust between consumers and businesses. By gathering and displaying user-generated reviews, the company aims to empower potential customers to make informed purchasing decisions. The platform offers a space for users to share their experiences with various products and services, providing valuable insights into brand reputation and customer satisfaction. The primary customers of CrowdTrust include consumers seeking reliable feedback on products and services, as well as businesses looking to enhance their credibility and engage with their audience. By utilizing CrowdTrust, companies can monitor their online reputation, respond to customer feedback, and improve their offerings based on user insights. The platform serves as a comprehensive resource for individuals and businesses striving to navigate the complexities of online reviews and consumer opinions.
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