Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	3.8	17	100%		● Low

3.8 / 5 overall

17 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Aug 2022.

Last 3 months: 1.0
12-month avg: 1.0
All-time: 3.8

Monthly average

Sarah S

1 review

Aug 17, 2022

Featured

they keep attempting to charge account…

they keep attempting to charge account after it's been cancelled for a long time. they have zero phone number, customer service is unresponsive --this company is a huge scam

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Sarah Louise

1 review

Jul 20, 2022

Featured

Charges for a gift but says explicitly…

Charges for a gift but says explicitly on their site they do not recur charges when it's a gift purchase. There is NO PHONE NUMBER to call for help, they do not respond to emails or facebook messages. They are terrible and a scam. contacting CC Company and BBB to report fraud.

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Dawn Greyson

1 review

Sep 26, 2021

Featured

WORST customer service

WORST customer service! I have contacted them on multiple occasions regarding a shipping issue that arose (we moved). It takes multiple emails to get a response. When they do finally respond I’m told it is changed and then nope next month same issue. After 3 months of this, I gave up. I can’t wait for this year to be over.

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Rosemary Hume

1 review

Jun 7, 2021

Featured

Worst customer service ever

Worst customer service ever! No way to contact these people who charged me for a renewal on a gift subscription! Very unethical!

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Roberto Gonzalez

1 review

Feb 3, 2020

The worst customer service in the world

The worst customer service in the world. They do not provide any contact information as to whom to speak to when the deliveries have not arrived. I have sent them 4 emails since the package is 3 weeks late. They do not provide a direct contact number and their chat is worthless as i have been on it 5 times and no one responds to it. I am unsure as to whom or what to do next but I will now begin to post on very business related web page to hopefully gain they're attention.

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Zofia

1 review

Feb 26, 2018

An easy and fast way to pack essentials for a trip

I brought my Oyster Kit camping with me, and I'm glad I did. First off, the packing part of the trip was less stressful because all of the essentials I knew I would need were ready to go in the kit, and second, it took one moment to pack the whole kit due to its compact design, so that was very convenient—it makes preparing for a trip that much easier. I ended up using more items than anticipated, including the first aid kit, wine glasses (those were a hit!), napkins, cutlery, and phone charger. The kit helped make the trip more enjoyable and even luxurious—for camping—so it's officially a must-pack item for any trip I embark on from now on.

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Hannah

1 review

Feb 20, 2018

Oyster Kits makes spontaneous trips so much easier.

My boyfriend and I love to go on spontaneous last minute trips and having an oyster kit has made that so much easier. We use it for everything from going on hikes to our summer vacations to the beach. I recommend Oyster Kits to everyone who loves to travel!

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Colin

1 review

Feb 15, 2018

I take my Oyster Kit with me…

I take my Oyster Kit with me everywhere. It's the most stylish thing I own and couldn't be easier to use. A simple idea, done very well. I can't believe it took me this long to get one!

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Steven

1 review

Feb 15, 2018

I don't review very often

I don't review very often, but I wanted to express how much I like this product. My wife and I like to travel, especially back to Italy where I grew up. Over the years of making it to several destinations and doing all the tourist "stuff", we've discovered that we really like a more authentic experience than just quickly walking from place to place, eating tourist food and not feeling the culture of what a city or country could offer. Thus, we started wondering off the beaten path and just finding ourselves lost in the middle of smaller towns or in the country side. We had bought the kit a few months back and it was nice to actually carry it with us so that we'd have what we needed. you never know..wine by the duomo, or a picnic in Chianti, plus we just stuffed all of our other thing in it as it has a little more room to go. Plus, you get a luggage weight scale (which is always handy as we're always at the 49.99lb cusp :P) and a phone charger battery pack, so win win. There are a lot of other handy things in there but we didn't have a chance to use them yet, though I see the benefit in case you need them. Overall great product!

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Barbara Fazio

1 review

Jan 19, 2018

Great convenience product

Great convenience product, very well thought out. I gave as gifts, everyone loved it!

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Kevin M.

1 review

Nov 13, 2017

Outstanding product and company!!!!

Extremely impressed with product quality and company’s service/commitment to my positive experience. Highly recommend!

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Kim

1 review

Nov 6, 2017

Great wedding gift idea

Great wedding gift idea. Quick shipping. :)

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Chad

1 review

Oct 31, 2017

The Oyster Kit is an amazing product!

The Oyster Kit is an amazing product! I just did a week long PCH road trip and I can't tell you how many times the Oyster Kit absolutely saved the day.

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Karen

1 review

Oct 31, 2017

What a Great Idea

We used the gift as a raffle prize. Very well received will use again.

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Adam

1 review

Oct 30, 2017

The perfect gift for the clueless guy …

The perfect gift for the clueless guy to buy for his wife/girlfriend/sister/etc. The kit has so much variety that there will be multiple items that will make your woman smile. TSA-approved items make packing easier for you and check-in easier at the gate. The sales staff was also incredibly friendly and accommodating. I could not imagine a better purchasing experience.

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karebear

1 review

Oct 30, 2017

As advertised

As advertised. I'm using for a wedding gift!

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Charlene

1 review

Oct 29, 2017

Romance in the City

Everything you need in one convenient place. Quality products.

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Oyster Kits reviews & trust report

Oyster Kits has a positive customer experience.

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Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 12 positive reviews

Top complaintsof 5 negative reviews

Reviews