Orana Property Management Reviews

I have had a very frustrating experience with Orana Property. Communication has been extremely poor, with minimal responses to emails and phone calls. On the rare occasion when I requested to speak with management, I was met with rudeness and an unsettling attitude. The entire process has been handled very unprofessionally, and I am deeply dissatisfied with the service I’ve received. I would not recommend this company to others based on my experience.

I'm currently trapped in a 2 year contract with Orana Property Management which I would have to pay to terminate. They currently manage my investment property poorly. It has been one mistake after another, always followed by an excuse and a dismissive attitude, no responsibility taken. Their young team is inexperienced and incompetent. They do not communicate. They are expensive and there is a fee for absolutely everything. It's clear they care only about making money. When choosing a property manager please do your research better than I did, there is much better value out there! Insert BS here Orana, it's what you do best!

Absolute Joke of a property management company, as we all know property managing is not a real job as it is as they really do nothing whatsoever to earn money but Orana take it to a whole new level of laziness and bullying. They have zero professionalism and break every single law possible within WA tenancy laws. They will happily call you to complain but when you call they will ask for your name and if youre a tenant they will say they are not available then never call you back. I went 5 days without water at 1 stage and 4 months without air-conditioning as they were too lazy to set up contractors to come remediate these issues.

Thank you to Brittany and the team at Orana for always making it headache free and dealing with any issues relating to our properties. We love your detailed approach to looking after our investments as if it were you own. Very much appreciated. Lester & Claire Bennett

Horrible experience. I lost my tenants become of them.

The most unethical disgusting excuse of a property management agency. I lost count of unfulfilled maintenance requests, they lost my keys, unsubstantiated rent increases. Name every single law a property management company can break and I’ll have emails showing they’ve broken it. Absolutely despicable.

10/10 would recommend using Jordy for any property management services. She has been one of the only property managers that has been so professional and easy to communicate with. She was able to make every process seamless and trouble free. Thank you for everything!

Somewhat frustrating to deal with. Not had calls returned or emails answered.

Friendly and efficient team!

Fantastic service. Alison went above and beyond to make this whole process an ease. I thoroughly recommend Orana Property Management.