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Onepiece Store has room for improvement based on customer feedback, though some mention concerns about poor quality.
Ordered 2 figures, 1 came partially broken with the box (that I paid extra for ) fully destroyed, sent pictures through customer support email, said they would refund, they never did and ghosted me on emails! Absolute scam tactics, dont recommend it
I bought a pair of Sanji swimshorts and although they took a long time to come, I was very pleased with them.
They took my payment, and confirmed order. Weeks later, then I'm notified that 2 of the 3 shirts I ordered (the discounted 1) was not in stock, but the other 2 which were full price were available. They only refunded me ½. Why refund only shirt? Luckily I used PayPal, so I could dispute it. Don't purchase shirts from this company
Poor quality. Did a refund and didn't get any money back ! SCAM
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onepiece-store.com17 total • Write a review
Bought a hoodie for 40euros, Size L seems like a small M, fabric is trash (polyester? dunno) and transparent to some degree, doesn't match the picture and sewing is really bad. If it costs 2 dollar to produce its a miracle
I would love to give them a 0. Their sizes come much smaller than you'd expect. For example, I ordered sweatpants in Large. The received product was a Medium, at best. Let alone the quality is terrible. I'm not sure what material was used but your can tell it is very cheap and poorly constructed. Add to the fact that they won't offer exchanges for sizing inaccuracies even after contacting their support. I love OP but please avoid their official stores at onepiece.store or onepiece-store.com at all costs.
If I could give 0 stars I would, the hoodie I ordered as a Christmas present is horrible. The quality is shockingly bad (very thin and the material feels cheap, like a grocery store Halloween costume). Disappointed isn’t even the word.
Ordered One Piece Advent calendar, it was all Demon Slayer characters!! After the first few, I ripped through the whole box. -_-
Don't buy from here. I wish I could give it no stars. I got a Chibi Trafalgar Law hoody for a friend for Christmas. It's 100% polyester. It's really thin. It doesn't match the image. It has no lining. It's poor quality. It's not even the right size and it has no branding. It's a complete rip off. The sewing isn't even good. Don't buy from here. You'll regret it.
The quality of the clothing couldn't be worse. For an order of 65$ for a hoodie and a t-shirt, I would expect average to good quality products but no, the fabric of the hoodie is super thin and the prints feel like plastic. The t-shirt is 100% polyester and it shows. I'm super disappointed and asked to return everything and get a refund. I told my sister and friends about the website after I made my purchase and I feel super bad now because they also bought some hoodies and t-shirts.
Monday (09/11/23) I received a Gear 5 Luffy figure and it is totally a $25 AliExpress knock off. It came broken, scuffed, and missing pieces too. I spent $98 on it and will never make that mistake again. It's like gambling because sometimes you do get legit items from them but I'm 100% sure they are resellers/scalpers/scammers. This was the 3rd and last time I buy from them.
Zero stars if possible. Bought something in November, never received it for Xmas. Was told it was out of stock when I emailed them. They said I could have a refund, still waiting. They used excuse of their system down. It’s now June and after multiple emails to them no response. Complete scammers! That’s £98 I won’t see again!!
I bought an item on the store I believe I was scammed. I received a confirmation email but when I tried to message dor an update on my order the support link in the website said the mail was undeliverable.
Ashamed to admit that I fell for this scam! The website looks very solid and you even get a confirmation mail after completing your order, however, you can't access it on the website anymore and you won't get a reply from the contact email. Never got the stuff I paid for. STAY AWAY!
I bought 1 t-shirt here. I am quite satisfied with it. Although the delivery time is long (maybe due to covid 19 ) but I am still very happy. If you are a Luffy fan, you can buy it here.
