Review summary

Neon Underground Apparel is exceptionally well-rated by customers. Customers particularly appreciate quality and service.

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Based on reviews, created with AI

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L

LT

5 out of 5 stars
Absolutely amazing

Absolutely amazing. Love it...all of it.

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MB

Maxwell Barry

5 out of 5 stars
Very comfortable clothes and customer…

Very comfortable clothes and customer service very much willing to answer any questions and they are nice and on time.

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LS

Laura Simmons

5 out of 5 stars
Best customer service ever

Best customer service ever, the owners are so friendly and helpful!

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CH

Cait Harris

5 out of 5 stars
Very Impressed

Shipping took a bit longer than expected but that's no problem at all. I really loved the packaging the shirts came in. The shirts are really well made high quality. I like the material. It is a bit thin but I can wear a cami under and it's no problem. The design is so cool. I really like that the ethics standards and scores for all of the international distributors are available to view. I was concerned when my shirts shipped from China unexpectedly but was able to find that they work with an ethical distributor and see those documents for myself. Neon Underground also took care of an issue with my order very quickly and provided me with a partial refund for the trouble which was very nice and I am very impressed with their response to customer issues. All in all I am very pleased with my order and will purchase more clothes in the future. Sincerely- Cait H.

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Fashion & Clothing

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All reviews

16 total • Write a review

Showing 1 - 12 of 12 reviews
L

High Quality!

High Quality! goods were delivered fast and are of high quality. I am very happy with them :D

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RH

Great clothes from a great brand

Products exactly as pictured, great quality and fit. Awesome customer service too - can't recommend this brand highly enough!

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R

Cool designs, good quality.

I love this brand's designs and hope to see new ones in the future. Clothing is comfortable, made of good quality fabrics, and looks great. Seems true to size. Looks and feels durable, but we'll have to wait to confirm. Their clothing is very expensive, but so are all other eco-friendly clothing brands. Package came from China via DHL.

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AT

The clothes I bought are amazing and…

The clothes I bought are amazing and true to the images in design and colors. The pants fit me so perfectly and have the biggest pockets for everything i need to carry around!

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D

First time buying

Fast shipping quality product fits well looks amazing!

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A

Love the top soooo much

Love the top soooo much, will be ordering again soon, safe and fast delivery... 5 star all the way :) AngelBabyNeko

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AR

Well documented and communicated…

Well documented and communicated delivery.

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TB

Overall great experience

The staff are friendly, informative, and courteous to work with. I was able to find what I needed effortlessly. The checkout process was smooth, and the products are comfortable and well made. I got some of the graphic t-shirts they have available. Love the designs.

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GS

Lit for Me and the Environment

Neon Underground has truly shown me what an amazing brand they are. I ordered a cropped hoodie (The Can You Hear My Heartbreak One), and it is cozy as can be while also emitting bad b**** vibes to the max. I feel awesome in it, and I also know that I'm supporting an eco-friendly brand. I love it!

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SA

Great first buy!

It was a little annoying that they sent my order in two packages but other than that I was satisfied with everything else. The clothing fit really well and it makes me happy knowing it’s good for the environment ☺️

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S

I bought an outfit from here just to…

I bought an outfit from here just to see if it was worth it. HANDS DOWN YES! I will be buying more clothes from here. Great quality and over the top cuteness! =^.^=

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TS

No complaints whatsoever!

I bought the pants from neon apparel and they have not just reached my expectations and hopes they have exceeded them! The support staff contacted me when my shipping address was a issue and was resolved fast and efficiently! Love the look and feel of theses pants and was well worth the money💕 will be buying again when something catches my eye😍

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