Northwell Health Reviews

Worst ever. Does not allow you to message your MDs. Does not interface with other hospitals. Has two different sites for different issues. Horrible

Fun fact: in 2023, the CEO of Northwell Health made $7.8 million dollars. I make a heck of a lot less than that, and despite having insurance, I lost approximately 2% of my annual salary to a late-night emergency room visit during which the doctor visually inspected me and determined that I had a stress facture, not a deep-vein thrombosis. I was with the doctor for less than ten minutes. No diagnostic tests or medical interventions were performed--I did not receive so much as a single aspirin. Nevertheless, Northwell Health attempted to extract roughly $5000 from my insurance company. When my insurance company didn't cough up this outrageous sum in full, the balance fell on me. The individual health care providers at Northwell Health may be decent, but the people running the place are disgusting bottom feeders who would push their own grandmothers down the stairs if they thought they'd get five bucks out of it. If you use Northwell Health, do so with extreme caution; get a billing estimate before you receive treatment, document everything, and be prepared to get bent over a barrel anyway at the end of it all.

Room for improvement here. There are exceptional doctors and their hospital in Manhasset is incredible. It’s difficult to get anyone to follow back up on things they say they will need to investigate further. Some doctors can be quite conservative and condescending and don’t even try to hide their lack of interest in your care.

This is the second year in a row that Northwell Health Labs is sending me bogus medical bills for annual physical lab work that is covered 100% by my insurance. They never responded to my attempts at resolution, and instead sent those bogus bills to a collection agency. Find other options if you value your time and your money.

IN MY OPINION: Besides misdiagnosing my condition, (IN MY OPINION) by many of the neurological "doctors" and performing irrelevant (IN MY OPINION) tests (including a spinal tap), -a follow-up appointment that I scheduled 3 months in advance -was cancelled by Northwell 2 weeks prior to the appointment!!!!!! This is NOT Healthcare (IN MY OPINION)

GET A SECOND OPINION from outside of northwell. Twice now i’ve been ok’d as not having something (woohoo!) (from outside of northwell) when northwell said i did (tsk). This goes for their imaging as well. Let me rephrase. Nwell said i had something, and a non-nwell medical practice said i did not have something. 2 different things on 2 different body parts.

Docs are great. but, their patient portal sucks!!! Big time!!! I can't get in, again. I tried mightily to recover my username and password. No luck. Never got the emails. So I called tech support. Spent a humongous amount of time on hold. Then spent a lot of time with the techie. She really tried to help, but to no avail. After hours, I still can't get into the portal to access my records. Garbage!