Review summary

Nord Fashion has room for improvement based on customer feedback. Customers particularly appreciate quality and service, though some mention concerns about poor quality.

Based on reviews, created with AI

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Would give a minus score if an…

Would give a minus score if an available choice. Sunday August 24, 2025 I placed an order under the assumption I was buying from a sale at Nordstrom Department store. I even checked to see if I could return the items or if it was a final sale. It indicated full return . When I added my Visa , and expected to get an email that Nordstrom had gotten my order — there was none. I immediately got a notice from my bank that I had made a purchase and that purchase appeared as Nodstroom .com. I called Nordstrom and found they had no order from me. I called my bank and had to wait until the item was no longer pending to ask for help with I felt was a scam. I was told that it would not be called a scam because I had willingly put in my Visa information. I was told it was a company in the EU and they would look into it. I have not heard anything yet as to how I can get a refund.

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garment looked good on website but was…

garment looked good on website but was nothing like the picture and of poor quality

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Excellent Service & Good Quality

In April, I ordered a raincoat and a sweater from North Shore. The coat arrived a couple of weeks ago. It's made very well with good quality material - I love it! I received an email from a representative at North Shore explaining that the color of the sweater I had chosen had been sold out and asking me if I would like to choose another color. I did choose another one and she wrote back saying that my order had gone through. Not only that, when it had been shipped, she emailed me again giving me the complete tracking progress. I am totally impressed. Never before have I experienced this kind of customer service from any company from which I've purchased something on line. It's comforting to know that this is a company that I can rely on in future purchases.

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SN
This company is located in the United…

This company is located in the United Kingdom attorney address is Fresco sncdi HoellerF.&Mader E via L.Zuegg 40 39012 Merano Italy THE REPRESENT NORD WHICH IS ACOMPANY OF SCAMMER

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All reviews

9 total • Write a review

Showing 1 - 5 of 5 reviews
CM

A reliable company with very good quality products

I have used this company several times and they have been reliable. The jackets I purchased were excellent. My only issue is the time it takes for delivery to Australia - usually 3-4 weeks. I have no idea why it takes so long.

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Ma

I ordered a beige jumpsuit July 6th and…m

I ordered a beige jumpsuit July 6th and received the order July 15 I was sceptical at first about this company, after reading negative reviews. But, Olivia kept sending email reassuring me that my order was on the way. The jumpsuit is very nice exactly as pictured lovely color style and fit I will be buying more clothing from this company thanks again Olivia for all your support m ascenzo

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MF

The items look well-made on the website…

The items look well-made on the website but poorly made in person. The items do not have a materials content label or "made in" label and are of uneven fit. I will not be purchasing here again.

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C

Doesn’t live up to hype, and they double charged

Update: I downgraded Nord-fashion’s rating from 2 stars to 1. Nord charged me twice for my order, identical charges about 10 hours apart on the same day. They duplicated shipping. I notified them of issue, asked them to send a return label for second set of items and to refund the second charge. The email chain is quite long. I sent photographic proof of the double shipment; three screen shots from my credit card account showing the duplicate charges with time stamps, and that no credit had been issued. According to Nord, they only show one charge. They refuse to believe me despite the evidence I provided, nor did they issue a return label. This whole process has wasted hours of my time for clothes I would not have purchased had I seen them in person. I certainly do not need two sets. Until Nord gets its shipping and accounting figured out, I could not recommend them under any circumstances. Regarding quality: The first dress to catch my eye had rave reviews on the website. It looks nice, but the fabric has a stiff hand, the serged seams are rough and it’s scratchy against the skin. The white blouse is completely see through. Out of five items (10 if you count the duplicates) only one is worth the price.

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I

WHAT YOU SEE IS WHAT YOU GEThe item was as described and the…

The item was as described and the company's follow up was very good--receipt of the merchandise was slow but expected in today's problem world of distribution

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