NHS Credit Union Reviews

The NHS CU have always been there to help when I’ve needed it despite my poor credit score. The application process takes slightly longer than other loan firms but they are a responsible lender and trustworthy. The rates are also sensible. I wouldn’t hesitate to recommend them.

I’ve used this service for years and recently Natalie has gone above and beyond to help me. With a lot of changes in the family this was not an easy task but she worked through everything with me patiently and she was so helpful and friendly. She deserves a big pay rise!

Smooth and easy process.

Very helpful and clear communication

Great communication and helpful friendly staff

I applied for a consolidation loan, the process was smooth and efficient. The contacts were polite and helpful, I’d definitely recommend them and use them in the future

I have used the credit union for years and recently applied for 2 loans, the applications are quick and easy, taking less than a week. Everything is transparent so you know how much you’re paying back etc before you even apply. Would recommend.

Professional, timely correspondence

Great experience, excellent customer service and support throughout.

Professional, patient and always trying to get the best result possible. Always helpful with any questions I had

Professional, friendly and kind. Even though sometimes decision is not what you want, people have your best interest in hearts. That counts for something! Super grateful for all the help and support received from Natalie and Richard.

Had loans and savings with them for a few years now and recently applied to extend one loan. I have nothing but praise, each contact is kind and helpful, they are reasonable, and it’s clear every loan application is processed by a human.

Fantastic support, easy access to services !!

Applying for a loan with the NHS credit union was simple and quick. The staff made it a very easy process.

Very friendly and good customer service