Review summary

Netbase Outsourcing Company is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

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Based on reviews, created with AI

See what reviewers are saying

KN

Khanh Nguyễn Đức

5 out of 5 stars
Great software and excellent support!

Great software and excellent support! NBDesigner is a fantastic tool – very intuitive and easy to use. It makes the customization process smooth and efficient. The support team is also incredibly helpful, responsive, and professional. I use it on my website, and it works perfectly. Highly recommended!

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J

Jacqueline

5 out of 5 stars
Great Plugin and customer service experience

I recently had the pleasure of receiving assistance from Selena regarding the NB Designer plugin, and I couldn't be more impressed with her exceptional service. From the moment I reached out, Selena was prompt, friendly, and incredibly knowledgeable. She took the time to understand my specific needs and guided me through the plugin's features with clarity and patience.

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L

Lgt

5 out of 5 stars
The Customer Support Personnel was very…

The Customer Support Personnel was very helpful, efficient and professional, going over and above to help, even reaching back to ask if the solutions provided worked and if I needed any more assistance. Her name is Perla Nguyen. I commend her highly and appreciate her efforts at resolving all my problems with the plug-in. Very satisfied customer. 5 Stars

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Company details

Electronics & Technology

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All reviews

60 total • Write a review

Showing 1 - 20 of 56 reviews
IF

Great Support from Anthony

I received a great support from Anthony, he was very professional and responsive. Great product overall

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SC

Excellent software and support team

We've been using the NB designer over the last few years and had nothing but rave reviews from customers who use it. We've also received excellent and timely support from the team at Netbase. Thanks guys

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KM

Selena installed the new NB designer…

Selena installed the new NB designer update on our new website without hesitation, as always she is a great help without question.

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AD

The plugin used is really top

The plugin used is really top, time saving and complete features. ultra easy installation and configuration. And even when I needed specific development in relation to my theme, Andrea from customer service was very competent and fast. I recommend!

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MR

Exceptional Service and Customized Solutions

I have been using the services of this team, and I must say they are truly excellent. Their commitment to meeting my needs promptly is commendable, and their patience in resolving issues sets them apart. One of the standout qualities of this team is their willingness to patiently explain things, even if I am unfamiliar with certain concepts. We had initial doubts about integrating AI into our processes, and they took the time to address our concerns, providing valuable insights and ideas on how to seamlessly incorporate it. Communication has never been a hurdle, despite the time zone difference with Spain. Whenever I encounter difficulties expressing my queries or problems through the ticket system, they readily extend their support through Skype, ensuring that I receive timely assistance. I am particularly impressed with the NBdesigner tool they offer. It not only fulfills our requirements but has also been customized to suit our specific needs. The team's adaptability and commitment to tailoring their solutions to our preferences have made our experience with NBdesigner exceptionally satisfying. In conclusion, the combination of their excellent service, prompt response to queries, and their commitment to adapting tools to individual needs makes this team a valuable asset for anyone seeking top-notch solutions. I am genuinely pleased with their services and would highly recommend them to others.

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RR

Failed to solve problems with plugin

Failed to solve problems with plugin. Failed to fix the problem, failed to reply.

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DG

I really liked Andrea's service and…

I really liked Andrea's service and support. You managed to solve my problem. And note that I live here in Brazil.

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KA

Great Service

The team's skillfulness and round-the-clock assistance are greatly appreciated.

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EC

Selena and team solve every problem…

Selena and team solve every problem that I have for my website, they are helpful and skillful. tqvm for the professional work done. I appreciated it.

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F

Thank you for your support

Thank you for your prompt service and the willingness to help customers. I appreciate it!

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J

Outstanding Company for My Customization Project

I recently had the pleasure of working with NETBASE for a customization project on my WordPress website. From start to finish, the experience was exceptional, and I am thrilled to share my positive review about their outstanding services.

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SP

I'm very satisfied their support team…

I'm very satisfied their support team is great

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KM

Easy to work with product customization

Easy to work with product customization

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A

Very useful plugin

Very useful plugin. Customer service is really professional.

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N“

Best tech support I've had in awhile.

The plugins I got from CMSmart are amazing but I needed some customization to work with my theme so I've been running into many problems but D.Garp tech support fixed all my problems so far and have been wonderful.

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SE

Very good support

Very good support, they solved all my problems and even offered me a custom development service to add the missing features. THANKS.

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ĐL

Good service !

Good service ! Support very quickly !

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LD

they process very quickly and…

they process very quickly and efficiently I am very satisfied

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CS

They are always very attentive and my…

They are always very attentive and my experience with the technical support service has been really good.

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Xd

Very good support

Very good support, they solved all my problems and even offered me a custom development service to add the missing features. THANKS.

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