We have been using M Global for over three years now to provide hardware support on our old iSeries. They have been amazing during every event we have had. We had a drive fail this past Friday. They had provided us with a spare onsite. I called them up and they walked me through swapping the drives. And they contacted me Monday to make sure everything was still operating as expected. They even shipped out another spare drive to have on hand.
I don't know what we would do without them.
We have been using MGlobal for over 2 Years now for our clients and they have been great. They provide great service and they over deliver everytime. Keep up the great work!
M Global Service customized a support agreement to match our exact needs. They delivered on the statement of work and were very easy to work with. We also found their pricing to be fair.
Best extended warranty provider I have ever come across.
I have dealt with a number of extended warranty providers in my career. M Global Services is the first one that actual sent us all of the parts that most likely fail if there is a failure to minimize downtime to an absolute minimum. The account team is fantastic to deal with and the support team is also fantastic and knowledgeable. The other parts of their business (selling equipment and new parts) are also very competitive with their pricing. Really is a delight to deal with.
Steve Oono is a true asset to M Global, and I hope they appreciate him as I'm sure some other Company would love to add him to their Team. Steve has always replied timely and w/ the necessary info, and he makes dealing with and buying from M Global a pleasure. Thank you, Steve .
Steve and the whole crew at MGlobal have been so easy to work with. When we partner up on an effort or issue they really listen to understand what we're trying to accomplish, and then act accordingly. They're one of my favorite vendors because we get things done without a lot of extra fluff that can be typical with a lot of contractors.
We have had an amazing experience with MGlobal. They are always using innovative ways to help us find the right solution in this ever changing landscape. The support staff is top notch and always available when we need to replace a faulty card or have questions regarding support. I am happy customer!
M Global has been a great business partner for our team. Always professional and prompt customer service! We have worked with them to provide hardware support across our company and have always been pleased with the results.
I stumbled upon this company on the internet and I've had nothing but great service from the start. My representative Steve has been a pleasure to work with. If your looking for a quality company offering many different IT resources, look no further.
We have been a client of M Global for several years and they have been an outstanding partner from the start. They cover everything we need, and having their expertise behind us on the services we provide our clients helps me sleep at night. We recommend M Global to anyone who needs their services.
We've been working with M Global Services for several years and we consider them a trusted vendor. They have helped our customer several times over the years.
I found M Global Services by doing a search for 3rd party providers.
I found M Global Services by doing a search regarding 3rd party support companies and came across them. They are not only super responsive but VERY competitive in the marketplace. I have worked directly with Bill Frias and have nothing but great things to say. They are quick to respond, pricing is great and most importantly, honest and willing to do what it takes to win business. I consider them a great partner and use them as often as my business allows.
M Global has supported us for several years and have been very reliable. Technical support is top tier and responds immediately to our cases. Leadership is customer focused and transparent. Communication from the top all the way down is clear and concise. We have come to trust M Global for our Data Center support. They have established a trusted relationship with our company because "they do what they say they will do" !
Useful
Share
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.
