Terrible customer service and quality
I recently ordered a cowboy hat from Mewmews after a friend recommended the site, and I was very disappointed with the entire experience. The order took several weeks to arrive, and when it did, the hat was packaged in a bag, leaving it crushed, misshapen, and extremely cheap-looking. It did not fit my head properly and looked completely ridiculous, making it unwearable. The quality was not at all worth the $69 price tag. To make matters worse, the hat had stars that were stickers—one even fell off during shipping, leaving one side with three stars and the other with two.
I contacted customer service and provided photos, but after several emails, they informed me that because it was considered an “accessory,” they would not provide a refund or even a gift card. This was very frustrating and reflects a lack of accountability and customer care.
Based on my experience, I strongly recommend avoiding this site. The products are poor quality, overpriced, and the company does not stand behind what they sell.