Disgraceful treatment of vulnerable person
The manner in which my elderly mother was treated in the A&E department of the Mater private was an absolute disgrace. She went in to the A&E department on the 16th December 2025 after a bad fall in her home. She had a very bad cut on her right leg. The Triage nurse was quite dismissive and told her that she needed a plastic surgeon and that the Mater private didn't have one. we later discovered that this wasn't true. Despite my mother's age and the fact that she was in shock, the nurse expected her to hobble around to the Mater public She had no interest in cleaning or dressing the wound on my mother's leg. She agreed reluctantly to bring my mother around to the mater public She brought my mother outside into the freezing cold air. A nurse in the Mater public cleaned and dressed my mother's wound. No plastic surgeon was required. My mother is still recovering at home at the moment. The lack of respect, dignity and empathy she received in the Mater private left her badly shaken and humiliated. She has been attending the Mater private for many years and is under the care of a number of doctors. The manner in which she was treated was disgraceful.