Decent but not exceptional
The products work as advertised but I'm not sure they're significantly better than other professional brands at similar price points. Customer service is adequate when needed. Might explore other options next time.
10 months ago
The products work as advertised but I'm not sure they're significantly better than other professional brands at similar price points. Customer service is adequate when needed. Might explore other opti... See more
10 months ago
Had high expectations based on reviews but my order took three weeks to arrive and one product was damaged. When I contacted support, they were slow to respond. The products that did arrive intact wor... See more
10 months ago
The hair care products themselves are effective and professional grade. However, I found their website a bit difficult to navigate when trying to find specific product information. The checkout proces... See more
10 months ago
Their technical support team really knows their stuff. When I called with specific questions about formulations and ingredients, they provided detailed explanations that helped me choose the right pro... See more
The products work as advertised but I'm not sure they're significantly better than other professional brands at similar price points. Customer service is adequate when needed. Might explore other options next time.
Had high expectations based on reviews but my order took three weeks to arrive and one product was damaged. When I contacted support, they were slow to respond. The products that did arrive intact work fine, but the service needs improvement.
The hair care products themselves are effective and professional grade. However, I found their website a bit difficult to navigate when trying to find specific product information. The checkout process could be more streamlined too.
Their technical support team really knows their stuff. When I called with specific questions about formulations and ingredients, they provided detailed explanations that helped me choose the right products for my clients. The HydraSplash line has been particularly popular at my salon.
These products have completely transformed my color-treated hair. Less fading and so much more vibrant. Will definitely continue using.
Been ordering from Joico for my salon for several months now. Products are consistently high quality and clients are happy with results. Delivery is usually on time and packaging is secure.
As a salon owner, I appreciate Joico's consistent product availability and competitive wholesale pricing. Their educational programs for stylists are also valuable. Occasionally wish they had more variety in smaller sizes for retail.
The products work well and my hair stylist recommended them. Noticed significant improvement in my hair texture after a few weeks of use. Only downside is the cost - definitely more expensive than drugstore brands but you get what you pay for.
I've been using Joico products for my salon for over two years now and the quality is consistently outstanding. My clients always comment on how healthy their hair feels after treatments. The K-PAK line especially delivers amazing results for damaged hair repair.
The reconstruction treatment literally saved my over-processed hair. Saw results after just one use and continued improvement over several weeks. Highly recommend for anyone dealing with chemical damage or breakage.
Joico's customer support team was helpful when I had questions about product recommendations for my hair type. They provided detailed guidance and even sent samples to try. Fast shipping and products arrived in perfect condition.
Products are fantastic quality but had some issues with my last order being delayed. Customer service eventually resolved it but took longer than expected. The shampoo and conditioner work great though.
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Joico is a professional hair care company that develops and manufactures salon-quality shampoos, conditioners, styling products, and hair treatments. The brand focuses on providing advanced hair care solutions for both professional stylists and consumers, with products designed to address various hair concerns and styling needs. Joico distributes its products through salons, beauty supply stores, and retail channels worldwide.
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Reviewers consistently report positive experiences with Joico. Customers often highlight hair, products, salon, joico. A minority mention drawbacks around arrive, disappointing, disappointing customer, disappointing customer experience. Overall sentiment is strongly positive with an average rating of 3.9 stars across 12 reviews.