Review summary

Integer IT & Telecom Services Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and reliable.

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Great service and product

Integer-IT have been giving business support for years but I decided to purchase a new laptop from them this time. A good decision! 10/10 for an excellent product, service and support. I highly recommend this amazing company and support staff.

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MN
So far So good.

Very responsive and personal service. Telecoms companies aren't always the most trustworthy or reliable. But, so far, they've answered every query in a timely fashion and solved every issue we've encountered. Good work!

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K
Absolute top tier service from the…

Absolute top tier service from the team. We have recently transitioned over to Interger IT after a disaster with another company. From the initial intro call untill current, the team have been fantastic. They took the time to understand our needs and have resolved all the issues and stress we had when it comes to It systems and requirements. It's really benefited us internally, things are now a lot more productive and also better for our clients too. From first meeting with Dan and then all the effort Gareth put in to really understand what we need, we had site visits and regular checks ins to ensure the transition was smooth and working for us. Gareth has really been attentive and we appreciate all the effort. The other team members in the service department have also been great. All round great service and we look forward to upgrading more systems in time.

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c
Highly recommend Integer

We have just switched from our old IT support company to Integer at the Dental Practice I manage. I was quite nervous about switching, having been with our previous support company for many years, but the staff were very understanding, explained the whole process to us, and answered any questions we had. The switch over was seamless, we had no down time, and the staff were very accommodating and worked round what was best for us for the 20 minutes they needed for each computer during the site visit. We had one issue where we couldn't access our software on one of the computers (an issue from our previous company). I emailed support, had a call back within 5 minutes. By the time I'd finished explaining the problem, Integer had remoted in, identified the issue and it was resolved moments later. The service we receive is amazing and the staff are always very helpful and really friendly. I would highly recommend Integer.

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All reviews

19 total • Write a review

Showing 1 - 15 of 15 reviews
ST

Exceptional IT Support from Integer

"Integer IT Support provides us with an excellent service with prompt responses and effective solutions. Their team is professional, knowledgeable, and reliable, ensuring all our technical needs are met efficiently. Highly recommended!"

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RW

Efficient friendly and knowlegable…

Efficient friendly and knowlegable staff with current upto date training

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MP

We have used Integer for all our IT…

We have used Integer for all our IT requirements for the last 25 years and the service from them has always been first class. All the staff always do their utmost to help, and if the problem cannot be sorted there and then, you can be assured that they will do their utmost to get your IT systems back up and running as quickly as possible. We haven't used Integer for our telephone systems at the moment as we are still in contract with our current provider, but as soon as this comes to an end I will be inviting Adrian or one of his team to call in and review our telephones, as I would guess that this side of their business also offers excellent support and assistance to its customers. In view of my experience with Adrian, Gareth and all his other members of staff, I would have no hesitation in recommending them as a great company to look after your company's IT.

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N

Great customer service

The staff at Integer are always extremely helpful and efficient to deal with especially Scott and Corey .Sorted out a problem with our PC and printer for our business today in no time at all. Great service ! Thankyou guys

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GB

We have been dealing with Integer IT…

We have been dealing with Integer IT for over 20 years now have our telecoms with them as well. Always there at the end of the phone when you need help! Great service keep up the good work Guys..

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CJ

An excellent forward thinking…

An excellent forward thinking innovative company with friendly supportive staff. Sitecare Services Ltd

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c

Been using integer for the past 12…

Been using integer for the past 12 months and the service and support has been excellent I would highly recommend their services to any business needing IT support

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L

Great company and staff

Great company and staff. Scott and Corey always friendly and happy to help with our IT problems (and we have a lot), both do all they can to solve the problems

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sj

very responsive when we have IT…

very responsive when we have IT problems which is essential for any business. we are very pleased with the services provided.

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AS

Great company for all IT and telecommunication needs

Door Maintenance Group have been with Integer IT for 10+ years and they have always provided an exceptionally high standard of support. Gareth and his team were instrumental in providing a seamless transition when we relocated our offices and factory a few years ago. Taking care of all of our hardware, software and telecommunication needs enabling us to continue as a business with no down time. Scott and Corey, along with everyone else at their headquarters, are always on hand should the odd problem arise. Their friendly manner and expert knowledge gives us the confidence to know that whatever issue we are dealing with, they’ll have it covered. We would highly recommend Integer IT, I don’t think we could find a better level of service if we tried.

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OE

Cwtch Dental Care

Cwtch Dental Care have worked with Integer since we opened. All team members are always willing to go that extra to help out. Amazing service. Would never consider going with anyone else.

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JJ

Excellent Service

Excellent Service. Always helpful and quick to respond.

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TB

Spoke Ade who helped with my issues and…

Spoke Ade who helped with my issues and gave me a few options . Definitely a service / company you can trust. Thanks Ade

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SJ

Outstanding service

Outstanding service, clearly extremely knowledgeable staff who strive to provide a top class service. Julia was extremely helpful and approached our problem in an extremely professional manner.

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KM

Smooth Process with New IT Company

Company IT migration process went extremely smoothly. Scott and Corey were extremely helpful and have solving other IT issues we've had.

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