AVOIDE
My experience has left me ill bought lawn mower and had problems sent me 2they 2now want to send a third no refund just want working mower I suffer from trauma and have been made really not well written to company ion linkin
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Gtech Accessories Ltd
Reviews 42•
4.0
Electronics & Technology4.0
Great
42 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
4.0
Great
42 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Gtech Accessories Ltd has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about expensive and customer service.
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Based on reviews, created with AISee what reviewers are saying
One of the best customer care companies.
My Gtech vacuum cleaner died today so I rang Gtech accessories, I spoke to a very pleasant man. He listened to what had happened and suggested we check the battery first. When that didn’t work, he said the issue is the main body. He offered to send me a new body which will be with me tomorrow. Without prompting he said that he could offer me a discount on the product, which I was really impressed with. This is first class customer care, so many companies could learn from this. Highly satisfied and would recommend this company to anyone.
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Gtech batteries for their garden…
Gtech batteries for their garden equipment stop being able to charge , this usually happens slightly after 12 months so guarantee has run out , the equipment is fine , but no good without the battery , so this is an added cost you should all consider before buying gtech equipment !!!! This has happened to us twice and it’s bloody expensive not just to replace the battery , but the loss of working item which is over £250 , DO NOT BUY GTECH
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The phone cover took 15 days to be…
The phone cover took 15 days to be delivered and is of poor quality. I would buy from a different seller.
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Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
gtechaccessories.co.ukAll reviews
42 total • Write a review
Showing 1 - 20 of 38 reviews
EK
Extremely well run company
Extremely well run company. Replacement parts offered so you don't need to throw the whole machine away. I had an issue with a gtech pro2 hoover, I called the helpline, and very quickly I was talking to the right person. The part was order and it was delivered the following day. Excellent service, thank you
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LW
I'm giving this company a 5 star review because they delighted me
I'm giving this company a 5 star review because of it's pragmatic customer service. I received the wrong iPhone case, and when I naturally offered to return it for my refund, they advised they would refund in full and not to worry about returning the case. I shall find a home for it, but saved me a trip to the post office. The refund was done immediately. Why can't ALL consumables companies be like this?
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LD
£4 for postage with Royal mail 7-10…
£4 for postage with Royal mail 7-10 working days for delivery is just taking the Micky
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JA
No package!
Package ordered over 2 weeks ago with express delivery still not arrived!!
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MK
Excellent service arrived on time and…
Excellent service arrived on time and was as described really pleased with the case
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rp
This one didn't work well for me didn't…
This one didn't work well for me didn't attach to screen properly and couldn't get the fingerprint scan to work through the protector so didn't use wasn't expensive so no great loss really
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MN
Screen protector for my new iPhone 11
I needed a screen protector for my new iPhone 11. It had one that chipped, so it had done it's job as my screen is perfect. It's the first time I've ever used a screen protector and I'm glad I did even though I've never broken a screen previously. So I Googled suppliers to replace it and Gtech Accessories website was quick and easy to use. However, I made an error and ordered the wrong size not realising they vary. I received an email from one of the Directors asking for feedback and I let him know. He was brilliant, he contacted me and sent a replacement, correct size, screen protector and a new case, I couldn't have been more pleased with the help and service. It saved me lots of time and inconvenience sending back and re-ordering a new one. Thanks very much, I would definitely recommend and use this company again.
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DH
Rubbish product
Rubbish product. No instructions and full of bubbles. Unusable and total waste of money
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CO
Excellent Customer Service.
I placed my first order with Gtech. Fast delivery, I had a small enquiry they responded straight away and received my product next day. Excellent customer service. The prices on the website are fantastic with a wide range of products. I will be a regular customer. Thank you Gtech.
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GM
Great service as I had to exchange the…
Great service as I had to exchange the product and all handled seamlessly
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JF
Do the job I bought excellent price for…
Do the job I bought excellent price for four, would recommend and use again.
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MD
Too small screen protector for Iphone 11
The screen prorector for the Iphone 11 is too small. There is a gap around all of the edges of about 2mm.
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