Over a year ago
Alex was very helpful and has done a great job converting my hand cycle to e assist I'm very impressed on how it's worked out and the service received thanks
Over a year ago
A fantastic service and really pleased with the bike, I would totally recommend them.
Over a year ago
Needed a new display quickly to replace my broken old one, guy was friendly and knows what hes talking about, it was on a friday and everywhere else was closed, he was on holiday but still managed to... See more
Over a year ago
Found Alex online, gave him a call he explained everything really clear ,he picked our bikes up kept us informed throughout the conversion and dropped off when done, really pleased with them couldn’t... See more
Alex was very helpful and has done a great job converting my hand cycle to e assist I'm very impressed on how it's worked out and the service received thanks
A fantastic service and really pleased with the bike, I would totally recommend them.
Needed a new display quickly to replace my broken old one, guy was friendly and knows what hes talking about, it was on a friday and everywhere else was closed, he was on holiday but still managed to sort me a new one within an hour, highly recommend
Found Alex online, gave him a call he explained everything really clear ,he picked our bikes up kept us informed throughout the conversion and dropped off when done, really pleased with them couldn’t be happier Thanks Alex
It is very rare for the unit that I purchased to develop a fault, but my contact at GridE ran through some possibilities to try a resolve the issue and when that failed was very quick to get a brand new replacement unit out to me. Things were a little longer than hoped but that was still amazingly good given it was handled over the Christmas and new years period.
Battery was delivered very promptly after order. To anyone planning to build an eBike or replace existing battery system, this product really is the neatest I have come across. At a glance, the 7Ahr 36V option is almost indistinguishable from a standard water bottle. Different capacity batteries can be interchanged in the same bottle type holder according to ride duration. Brilliant!
Helpful and responsive.
As a customer of both the bike kits and bike servicing I have always been surprised by the quality of work and end product received. When one of my wires malfunctioned they drove down to me and replaced the wire at no expense and with extremely high levels of Customer service. 10/10 customer experience
My experience with Grid Electric was nothing but positive. I was in need of a battery specific to my E-bike model. Alex was super helpful and willing to customise the battery to fit my model at all costs. The response time was also very speedy. I would definitely recommend these services to anyone!
Took 8 days to receive the goods. 1 day to offer an alternative as nil stock and then 2 more working days to dispatch then 3 days for hermes to deliver. You need to be on the ball more or the company's like Amazon are going to clean up !
Quick Delivery, well packaged.
Great, fast, legit!
Really helpful and great knowledge
Professional work, rapid and efficiently performed. A remarkable young man who worked hard to accomplish the task set and was accommodating of my admittedly panicky personality. Would happily suggest his services to anyone in area.
Great service. Very fast delivery and superb communications.
Found Alex online, a local installer and supplier of ebike components. After a very useful pre purchase discussion it was clear Alex was to be trusted, his knowledge is second to none. Everything was completed as per our discussion costs were competitive and matched what we discussed. Now to the important part, bike has been converted by Alex to a high standard, it out performs my expectations. I will be converting another bike using Alex, highly recommended. Alex thank you, much appreciated, look forward to doing business soon. Jon
Excellent service and excellent product. So much so my wife, who has ridden both the London to Paris and Coast to Coast rides, will be getting one! Thanks Alex
A neighbour has just built my conversion. Goes ok on initial impressions. Need to learn more about the operating options. Downside is no manual is provided for the display screen. I'd like to change to miles if possible. Another minor problem is that the larger front chainring means the chain is now too short to go onto the largest rear sprocket. A longer chain will sort that out. I want to have the low gear in case the battery and I run out of puff. I received a useful reply from Alex. Thanks.
Alex collected and dropped off my bike. Very helpful and great comms Very pleased with the results. Don't have to walk up the steep peak District hills any longer!
Great quality kit at good prices. Alex provided a very swift and helpful response to my pre purchase enquiries and the goods were delivered within a few days. Really enjoying the pure fun of an ebike conversion.
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Grid Electric is a UK-based company specializing in electric bike and trike conversion kits. The company provides a range of products designed to transform traditional bicycles into electric-powered vehicles, making eco-friendly travel more accessible for a diverse audience. Their offerings include full e-bike kits, motors, batteries, and essential components, catering to both seasoned cyclists and newcomers looking to enhance their riding experience. With a focus on affordability and convenience, Grid Electric supports customers through seamless installation services and comprehensive user manuals for DIY enthusiasts. Their mission centers around promoting greener transportation solutions, allowing users to breathe new life into their existing bicycles. The company also emphasizes customer satisfaction by offering a 12-month warranty on its products, ensuring peace of mind for all buyers.
Grid Electric receives overwhelmingly positive feedback from customers, with many praising Alex for his exceptional service and expertise in e-bike conversions. Reviewers highlight the quality of the products and the prompt delivery, noting that the battery and bike components are well-packaged and arrive quickly. Customers appreciate the helpful and responsive nature of the staff, often mentioning the clear communication throughout the process. However, a few complaints arise regarding delays in receiving goods, with one reviewer expressing frustration over an eight-day wait for delivery. Despite this, the overall sentiment remains highly favorable, with the majority of consumers recommending Grid Electric for its great service and knowledgeable staff. Overall, Grid Electric is viewed positively by its customers.
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