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HomeHealth & MedicalGeisinger Wyoming Valley Medical Center Reviews

Geisinger Wyoming Valley Medical Center Reviews

3.75 out of 5 stars
3.75 out of 5 stars
3.8
|Great|12 reviews

TrustScore

3.8
3.75 out of 5 stars
Great
5 out of 5 stars
4
4 out of 5 stars
3
3 out of 5 stars
3
2 out of 5 stars
2
1 out of 5 stars
0
12 reviews in total

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See what reviewers are saying

George Perez
George PerezFeatured

2 days ago

5 out of 5 stars

Better than Expected

I was nervous about my surgery, but the staff made me feel at ease. Everything went smoothly, and I healed quickly thanks to their great care.

James Martinez
James MartinezFeatured

2 days ago

4 out of 5 stars

Good Experience Overall

I had a minor procedure done here and while the wait times could be improved, the surgical team was professional and thorough. I appreciated the clear communication throughout.

Sandra Thomas
Sandra ThomasFeatured

2 days ago

5 out of 5 stars

Compassionate Environment

I was impressed by the compassion shown by the entire team. The nurse who attended me was particularly attentive, making a stressful situation much easier to handle.

William Anderson
William AndersonFeatured

2 days ago

2 out of 5 stars

Disappointed with Wait Time

While the medical staff was great, I had to wait over an hour past my appointment time which was frustrating. I hope they can improve their scheduling.

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George Perez
George Perez
1 reviews
Featured
3 days ago
5 out of 5 stars

Better than Expected

I was nervous about my surgery, but the staff made me feel at ease. Everything went smoothly, and I healed quickly thanks to their great care.

Helpful?
James Martinez
James Martinez
1 reviews
Featured
3 days ago
4 out of 5 stars

Good Experience Overall

I had a minor procedure done here and while the wait times could be improved, the surgical team was professional and thorough. I appreciated the clear communication throughout.

Helpful?
Sandra Thomas
Sandra Thomas
1 reviews
Featured
3 days ago
5 out of 5 stars

Compassionate Environment

I was impressed by the compassion shown by the entire team. The nurse who attended me was particularly attentive, making a stressful situation much easier to handle.

Helpful?
William Anderson
William Anderson
1 reviews
Featured
3 days ago
2 out of 5 stars

Disappointed with Wait Time

While the medical staff was great, I had to wait over an hour past my appointment time which was frustrating. I hope they can improve their scheduling.

Helpful?
Steven Garcia
Steven Garcia
1 reviews
3 days ago
5 out of 5 stars

Exceptional Care

The staff at Geisinger Wyoming Valley Medical Center were incredibly attentive and compassionate during my visit. I felt well taken care of and the follow-up care was excellent.

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Patricia Miller
Patricia Miller
1 reviews
3 days ago
3 out of 5 stars

A Mixed Bag

I had a decent experience with my treatment, but the lack of coordination among departments was noticeable. More communication would aid patient experience.

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Lisa Moore
Lisa Moore
1 reviews
3 days ago
2 out of 5 stars

Not the Best Experience

I encountered some issues with billing that left me frustrated. While the medical care was acceptable, the administrative side needs work.

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Ashley Martinez
Ashley Martinez
1 reviews
3 days ago
4 out of 5 stars

Great Staff

The nurses were kind and made me feel comfortable. However, the check-in process was a bit confusing and could be streamlined.

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Joseph Garcia
Joseph Garcia
1 reviews
3 days ago
4 out of 5 stars

Excellent Facilities

The facilities are modern and clean, which made my visit much more pleasant. The imaging department was especially efficient.

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Jennifer Hernandez
Jennifer Hernandez
1 reviews
3 days ago
3 out of 5 stars

Good Doctors but Long Waits

The doctors here are very knowledgeable, but I always seem to wait a long time for my appointments. It’s a trade-off I guess for good care.

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Lisa Moore
Lisa Moore
1 reviews
3 days ago
3 out of 5 stars

Average Visit

My experience was okay but not great. The doctor was knowledgeable but seemed rushed. I wish I had more time to discuss my concerns.

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Kenneth Williams
Kenneth Williams
1 reviews
3 days ago
5 out of 5 stars

Highly Recommend!

I had a fantastic experience at this medical center! From the friendly front desk staff to the caring nurses, everyone went above and beyond. I left feeling relieved and well-cared for.

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Frequently asked questions for Geisinger Wyoming Valley Medical Center

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About Geisinger Wyoming Valley Medical Center

Geisinger Wyoming Valley Medical Center is a healthcare facility located in Wilkes-Barre, Pennsylvania, providing a range of medical services including emergency care, surgical procedures, and outpatient services. As part of the Geisinger Health System, it aims to offer comprehensive healthcare solutions to the local community. The center is equipped with advanced medical technology and staffed by a team of healthcare professionals.

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Category

Health & Medical

Review summary

Reviewers of Geisinger Wyoming Valley Medical Center express a mix of sentiments, highlighting both commendable aspects and areas needing improvement. Many customers praise the compassionate care provided by the staff, noting their attentiveness and professionalism during visits. The facilities are also recognized for being modern and clean, contributing to a pleasant experience. However, a common complaint revolves around long wait times, with several consumers reporting delays that detracted from their overall satisfaction. Additionally, some mention issues with administrative processes, such as billing and check-in confusion, which could benefit from better coordination. While the medical care is generally viewed positively, the experience is marred by these logistical challenges.

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Based on reviews, created with AI