Not as expected
I was disappointed with the size of the unit I rented. It was much smaller than it looked in the pictures. The staff tried to help, but I still had to rent a second unit.
2 days ago
I had a wonderful experience at Extra Space Storage in Memphis. The staff was incredibly helpful and the facility is clean and well-maintained. I felt confident leaving my belongings there.
2 days ago
Overall, my experience has been decent. The place is clean and well-lit, but I found the prices a bit higher than other places I checked out.
2 days ago
I had an issue with billing, but customer service resolved it fairly quickly. The facility is adequate, but they could improve their communication.
2 days ago
Great service and very professional staff! The online payment options are easy to use, and the facility is always clutter-free. I'm very satisfied with my experience.
I was disappointed with the size of the unit I rented. It was much smaller than it looked in the pictures. The staff tried to help, but I still had to rent a second unit.
Signing up was a breeze and the manager was super friendly. The facility feels secure, which gives me peace of mind. Highly recommend!
The staff at this location went above and beyond to assist me with my move. The facility is very clean, and the climate control is a big plus.
The storage unit itself was fine, but I had some issues with the online reservation system. It took longer than expected to get everything sorted out. Once I was in, the staff was friendly and helpful.
The location is perfect for me, right off the highway. The units are spacious and easy to access. However, I wish the office hours were a bit longer.
I've been using Extra Space Storage for a few months now and have had no issues. The gated access and surveillance make me feel like my items are safe here.
The storage itself is nice, but I wish they opened earlier in the morning. It's tough to access my unit before heading to work.
Extra Space Storage in Memphis has been a lifesaver for me. I needed a place for my seasonal items, and their climate-controlled units fit the bill perfectly. Great service!
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Extra Space Storage Memphis offers a range of storage solutions for residential and commercial needs. The facility provides various unit sizes equipped with features such as climate control and security measures to ensure the safety of stored items. Customers can access their belongings with convenient hours, making it a practical choice for storage needs in the Memphis area.
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Extra Space Storage in Memphis receives a generally positive reception from customers, with many praising the clean facility and helpful staff. Reviewers appreciate the secure environment, noting features like climate control and gated access that enhance peace of mind. The location is also highlighted as convenient, making it easy for customers to access their units. However, some consumers express disappointment regarding the size of the units, stating that they were smaller than expected based on online images. Additionally, a few reviews mention issues with the online reservation system and billing, suggesting room for improvement in communication and operational efficiency. Overall, while there are some concerns, the majority of feedback reflects a satisfactory experience at this storage facility.