2 days ago
I was disappointed with the size of my unit; it felt smaller than advertised. Also, I noticed some maintenance issues that could be fixed. I expected better based on reviews.
2 days ago
I appreciate the security measures at this facility. I feel my items are safe. However, the hours of access could be more flexible for those of us with busy schedules.
2 days ago
I chose this storage facility because it's close to my home. The unit was easy to access, and I felt secure leaving my belongings there. However, the prices could be a bit lower.
2 days ago
While the location is great, I encountered some issues with the online payment system. It took longer than expected to get my account set up. The storage itself is fine, but tech issues need addressin... See more
The customer service was outstanding! The staff went above and beyond to help me find the right size unit. The only downside was the limited access hours, but overall, a positive experience.
I had a fantastic experience at Extra Space Storage in Jacksonville. The facility is clean and well-maintained, and the staff was very helpful and friendly. Highly recommend!
Extra Space Storage is perfect for my temporary storage needs while I downsize. The staff was great, and I loved the easy drive-up access. Would definitely use them again.
This facility is very clean, and the management is responsive. I had a small issue with my lock, but it was resolved quickly. Overall, I’m happy with my choice.
The storage unit was decent, but I found the pricing to be a bit steep for the area. The staff was friendly, but I wish they offered more promotions or discounts for long-term rentals.
Extra Space Storage worked well for me during my recent move. The online reservation process was simple, and I found the staff to be accommodating. I wish they had more climate-controlled units available.
I’ve had my unit here for over a year, and I’m very satisfied with the service. The staff is attentive, and I feel very secure here. Only complaint is the occasional lack of parking spaces.
The storage space is good, but the lighting in some areas was a bit dim, which made loading and unloading a little tricky. Overall, I’d still recommend it for the affordability.
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Extra Space Storage Jacksonville offers a range of storage solutions for both personal and business needs. The facility provides various unit sizes, climate-controlled options, and security features to ensure the safety of stored items. Customers can access their belongings with convenient hours and additional services such as packing supplies.
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Extra Space Storage in Jacksonville receives a mix of feedback from customers, highlighting both strengths and areas for improvement. Many reviewers appreciate the clean and well-maintained facility, noting the helpful and friendly staff who provide excellent customer service. The convenient location and easy access to storage units are also frequently praised, making it a suitable choice for many. However, some customers express disappointment regarding the size of their units, feeling they are smaller than advertised, and mention maintenance issues that need attention. Additionally, there are concerns about the pricing being on the higher side and limited access hours. Overall, while the facility has many positive attributes, some customers feel that improvements are necessary to meet their expectations.
