Reviewers consistently report positive experiences with Enola Gaye. Customers often highlight service, great, order, amazing.
A minority mention drawbacks around order, wedding, received, received order. Overall sentiment is strongly positive with an average rating of 3.5 stars across 6 reviews.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 3.5 | 6 | 100% | — | ● Not enough data |
Monthly average rating from reviews written by people · latest review Feb 2024.
| Month | Average | Reviews |
|---|---|---|
| Jul 23 | 4.0 | 1 |
| Aug 23 | — | 0 |
| Sep 23 | — | 0 |
| Oct 23 | — | 0 |
| Nov 23 | — | 0 |
| Dec 23 | — | 0 |
| Jan 24 | — | 0 |
| Feb 24 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 6 most recent reviews.
“Amazing customer service, the products arrived on time, the gender reveal was a success”
6 reviews of Enola Gaye. Filter by what matters to you.
Over a year ago
Amazing customer service, the products arrived on time, the gender reveal was a success!
Over a year ago
Received the order with half of the goods. Email the company and no reply. Still waiting for a partial refund .
Over a year ago
We ordered some smoke ... albeit very close to the wedding date ... we checked they would arrive on time ahead of the order and this was confirmed ... no confirmation e-mail no tracking was given ...... See more
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Polarized pattern: few middle ratings. 67% of recent reviews are 4–5★ and 33% are 1–2★.
Amazing customer service, the products arrived on time, the gender reveal was a success!
We work with EG as sourcing and fulfillment partners. They have always been helpful and accommodating, even amongst the turmoil that has unfolded with the ATF restrictions on smokes. It is out of their control, and their communication is solid 95% of the time. Their billing systems are a little odd, but it is such a niche market you cannot really expect otherwise.
Received the order with half of the goods. Email the company and no reply. Still waiting for a partial refund .
We ordered some smoke ... albeit very close to the wedding date ... we checked they would arrive on time ahead of the order and this was confirmed ... no confirmation e-mail no tracking was given ... we called again the day before the wedding and again it was confirmed they "would" arrive that day ... not "might" or "could" which would left us with other options ... and then they arrived 2 days after the wedding ... the phone contact was erratic and inaccurate leaving one with the view trhat this is not really a proper business. Awaiting repayment.
I've been using their products for some time now, but never ordered directly. Placed an order on Monday, a despatch confirmation came in an email on Wednesday and by Wednesday evening my order was delivered with compliments from people who seemed like EG employees. Great product, great service. Will order again
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