We had a new computer system installed on Friday and the service we had from David was fantastic he set up the scanner and printer nothing was to much trouble he was a pleasure to deal with from start to finish. In the future we would highly recommend him .
Amazing help from Phil again for an issue with our Sage Payroll, checked and solved within half an hour, explaining the problem which is always nice to know.
Great reliable service over the past 8 or more years.
Over the past 8 or more years I have always had great timely attentive service.
There has never been a problem that they have not been able to sort out.
I had an issue not being able to open an important document due to my system having updated the file saving setting. Dave was very quick to respond, extremely knowledgeable and efficient as always.
Thank you very much for your excellent service as always
Darnell IT Services have provided us with great service for many years, we would highly recommend them to anyone looking for a reliable & efficient IT services provider.
Darnells are always there to help and resolve any issues. They are meticulous in everything they do. Always good, as they know you might not be fully IT aware, so they flexi the approach.
Our old system was outdated and not fit for purpose anymore, Darnell ITS provided a solution that was reasonably priced that met our needs.
The process from selecting the handsets to installation was slick with minimal input from ourselves and the phones came pre set up for the majority of things which meant minimal disruption on the actual date of installation.
The web portal and mobile app were set up on the day of installation, which means we can access the system whilst working remotely.
The system is simple to use and a demonstration of the main functions was provided at the time of installation with an open invitation to follow up the demonstration after we had become more familiar with the system.
The auto attendant and opening hours was set up by Darnell ITS again quickly and tested out of hours with an initial issue with a time setting resolved later that evening (out of hours).
We have had no issues since but have full confidence that any issues that may arise will be resolved quickly by the team at Darnell ITS.
Darnell IT helped us with an issue with an email issue
Darnell IT helped us with an issue with our computer and emails as soon as i gave them a call,
The service could not be better.
Within an hour the issue was resolved and i was back to business.
Phil was so helpful and professional, the service was top notch
We have dealt with Darnell IT solutions many times. Every time they are most helpful and resolve the issues we are having whilst also suggesting ways to prevent further problems.
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