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HomeHealth & MedicalCrossroads Veterinary Hospital Reviews

Crossroads Veterinary Hospital Reviews

3.6666666666666665 out of 5 stars
3.6666666666666665 out of 5 stars
3.7
|Great|12 reviews

TrustScore

3.7
3.6666666666666665 out of 5 stars
Great
5 out of 5 stars
3
4 out of 5 stars
4
3 out of 5 stars
3
2 out of 5 stars
2
1 out of 5 stars
0
12 reviews in total

Review summary

Crossroads Veterinary Hospital receives a mix of feedback from customers, highlighting both commendable aspects and areas needing improvement. Many reviewers praise the professionalism and caring nature of the staff, noting that their pets receive thorough examinations and compassionate care. The facility is described as clean and well-maintained, contributing to a positive experience for some. However, several customers express frustration with long wait times, often exceeding their appointment schedules, which detracts from the overall experience. Communication issues regarding treatment plans also arise, with some feeling rushed during consultations. While the quality of care is generally acknowledged as excellent, the need for better appointment management and more dedicated time with each patient is a common theme.

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Based on reviews, created with AI

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See what reviewers are saying

Ashley Jackson
Ashley JacksonFeatured

2 days ago

4 out of 5 stars

Quick and Efficient

I appreciated how quick and efficient everything was during our visit. The team was friendly, and my pet was well taken care of. I’d definitely return, but I hope the next visit won’t feel so rushed.

John Davis
John DavisFeatured

2 days ago

2 out of 5 stars

Could Improve on Wait Times

The quality of care is excellent, but I had to wait over an hour past my appointment time. It was frustrating, especially since I had a sick pet. I hope they can manage appointments better in the futu... See more

Kimberly Anderson
Kimberly AndersonFeatured

2 days ago

4 out of 5 stars

Great Experience Overall

I've been bringing my cat here for a year now. The vets are knowledgeable and take the time to answer all my questions, which I really appreciate. The only downside is that sometimes the waiting time... See more

Thomas Brown
Thomas BrownFeatured

2 days ago

3 out of 5 stars

Nice Facility but Busy

The facility is really nice and clean, which I appreciated. However, it was quite busy and I felt like my appointment was a bit rushed. I would love to see more time dedicated to each patient.

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Ashley Jackson
Ashley Jackson
1 reviews
Featured
2 days ago
4 out of 5 stars

Quick and Efficient

I appreciated how quick and efficient everything was during our visit. The team was friendly, and my pet was well taken care of. I’d definitely return, but I hope the next visit won’t feel so rushed.

Helpful?
John Davis
John Davis
1 reviews
Featured
2 days ago
2 out of 5 stars

Could Improve on Wait Times

The quality of care is excellent, but I had to wait over an hour past my appointment time. It was frustrating, especially since I had a sick pet. I hope they can manage appointments better in the future.

Helpful?
Kimberly Anderson
Kimberly Anderson
1 reviews
Featured
2 days ago
4 out of 5 stars

Great Experience Overall

I've been bringing my cat here for a year now. The vets are knowledgeable and take the time to answer all my questions, which I really appreciate. The only downside is that sometimes the waiting time can be a bit long.

Helpful?
Thomas Brown
Thomas Brown
1 reviews
Featured
2 days ago
3 out of 5 stars

Nice Facility but Busy

The facility is really nice and clean, which I appreciated. However, it was quite busy and I felt like my appointment was a bit rushed. I would love to see more time dedicated to each patient.

Helpful?
Betty Hernandez
Betty Hernandez
1 reviews
2 days ago
5 out of 5 stars

Great for Emergencies

I had to take my cat in for an emergency, and they were very accommodating. The staff were calm and helpful during a stressful time. I’m grateful for their support!

Helpful?
Kevin Lee
Kevin Lee
1 reviews
2 days ago
3 out of 5 stars

Satisfactory Visit

I had a decent experience here, but there were some communication issues regarding the treatment plan. The vet was great once I got to speak with her, but I felt a bit lost at first.

Helpful?
Jessica Johnson
Jessica Johnson
1 reviews
2 days ago
3 out of 5 stars

Mixed Feelings

While the vets are excellent, I had a frustrating experience with the front desk staff. They seemed overwhelmed during my visit, and it took a while to get checked in. The care my pet received was top-notch, though.

Helpful?

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Daniel Thomas
Daniel Thomas
1 reviews
2 days ago
5 out of 5 stars

Compassionate Care for My Dog

The staff at Crossroads Veterinary Hospital genuinely care about the animals. My dog had a tough time during his last visit, but the vet took the time to explain every step of the treatment. I felt reassured and appreciated the compassion shown.

Helpful?
Joshua Taylor
Joshua Taylor
1 reviews
2 days ago
2 out of 5 stars

Not What I Expected

I had high hopes based on reviews, but my visit didn't meet my expectations. The vet seemed rushed, and I didn't feel like all my concerns were addressed. My pet seemed okay, but I was left a bit unsatisfied.

Helpful?
Sarah Moore
Sarah Moore
1 reviews
2 days ago
4 out of 5 stars

Very Professional and Caring

I was impressed with how professional and caring the staff were. My dog received a thorough examination, and I left with a lot of useful information. The only thing I would suggest is more follow-up to see how pets are doing after treatment.

Helpful?
Sandra Moore
Sandra Moore
1 reviews
2 days ago
5 out of 5 stars

Amazing Staff!

The staff here are amazing! They treated my rabbit with such care and attention. I loved how they took the time to explain the treatment options clearly. Definitely coming back for any future needs!

Helpful?
Brian Jones
Brian Jones
1 reviews
2 days ago
4 out of 5 stars

Highly Recommend This Place

Crossroads Veterinary Hospital is fantastic! They are professional, and my dog always feels comfortable during visits. The pricing is reasonable too compared to other places I've been. I can't recommend them enough!

Helpful?

Frequently asked questions for Crossroads Veterinary Hospital

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About Crossroads Veterinary Hospital

Crossroads Veterinary Hospital is a healthcare facility that provides veterinary services for pets. The hospital likely offers a range of services including routine check-ups, vaccinations, surgical procedures, and emergency care. Their goal is to support the health and well-being of animals in the community.

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Category

Health & Medical