Review summary

BetterMe Creator Platform is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

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Based on reviews, created with AI

See what reviewers are saying

HA

Hany Abdelmoez

5 out of 5 stars
They were so easy to refund my whole…

They were so easy to refund my whole 160 after the 7 days trial was done thanks honestly for that ❤️🙏

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C

Christina

5 out of 5 stars
I am very happy with the customer…

I am very happy with the customer service. They attended to and resolved my issue very promptly. Thank you BetterMe Platform and team.

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NL

Nicole Lynn

5 out of 5 stars
Absolutely Premium services and customer care

Not only was the customer service for this platform very responsive, generous and helpful but the site and services provided were very user friendly and seems to be of premium quality. They offer a lot of materials for learning and guidance throughout your journey so you never feel lost in the process wondering what to do next or who do contact. You are made to feel like you matter and your content matters. The week trial is not quite enough to get the full feel for the services they offer but they're very gracious in helping you find more time with them to feel out your creative possibilities with their services and I couldn't be happier with how quick and easy it is to get started. I am more pleasantly surprised with this site than I have been with any other I've run across in my creation journey. I highly recommend using this site if you have plans to create any of the services they offer as it has been an absolute pleasure working with this site and their customer service has been top notch!

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YB

Yasaman Baniasadi

4 out of 5 stars
Support satisfying

I didn’t use their services because it wasn’t good for my niche but i am satisfied with their support for cancelling my subscription

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Company details

Education & Training

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All reviews

27 total • Write a review

Showing 1 - 20 of 23 reviews
L

I love the app and the platform

I love the app and the platform, and the support staff is amazing! Incredible work, keep it going ♥️

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XT

Thanks a lot for being so professional!

Thanks a lot for being so professional!

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JB

Great customer service

Great customer service. Very responsive

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MB

Perfect and quick communication

Perfect and quick communication. Great and kind service !

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GC

working with them was very pleasant

working with them was very pleasant. they go me what i needed and even went the extra mile!!

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c

Fast and efficient …

I got a fast reply and the team fixed it right away.

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MS

Outstanding customer service and Support!

I had a really positive experience with this site. The customer service was exceptional: I had an issue with the payment, and the team was incredibly kind and helpful. They immediately understood my difficulty and guided me step by step to resolve the problem. I highly recommend this service for the professionalism and courtesy they showed!

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OA

I asked for a refund after 180€ were…

I asked for a refund after 180€ were charged from my account and they returned the whole amount back , although the 7 days trial were done . Thank you I really appericiate it

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JC

I had an issue when I was not aware…

I had an issue when I was not aware that despite of saying a signed up for a 4 week's trial I was going to be charged £100.00 after a week's trial. I was very upset about it as I didn't even have time to try the app. However, their customer service was very helpful and refunded me 50% of the charge and gave me an extra 4 weeks to be able to try the app which I really appreciated. Thanks

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NA

I asked for a refund because I had an…

I asked for a refund because I had an emergency with my family, and their reply was fast, warm, and efficient. I am very grateful to the people behind the screen.

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PC

Very helpful and reactive costumer service

I didn’t understand that I was subscribing when I was doing the trial, and the emails saying that the payment was going to go through were on my spam, so I was very frustrated when the payment went through specially because I didn’t use the app. But, they were very helpful and reasonable and even though I was very upset they helped me and refunded me. So this experience was very good! Thank you!

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AU

Very prompt response system and i…

Very prompt response system and i always solve whatever doubt i have! Highly recommend it

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KW

Very quick and helpful feedback from…

Very quick and helpful feedback from the customer service, thank you so much for your support!

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LK

Satisfied

I am very satisfied with this service. Helpful and fast- reacting.

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ML

Easy to use and friendly customer…

Easy to use and friendly customer service ! I wasn’t ready to start my own course that’s why I had to cancel my subscription, but the platform itself is great and the people behind the desk are super friendly and solution oriented.

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AC

They gave me a refund after I asked…

They gave me a refund after I asked them twice. I didn't mean to set up an account and I got charged $100. Thankfully it wasn't too much of a hassle.

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JK

Great customer service

Great customer service. Nice and quick. Highly recommend 👍🏼

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DM

10 stars!!

I love this platform! I didn't initially know that it was connected to the BetterMe mental health platform but I love that too! I haven't gotten a chance to load my course yet, but the support I've received due to needing assistance from customer service has been unwavering! I even received an extra e-book for the hassle and it was absolutely my fault! I love this platform! Everyone is very supportive, down to the staff!

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AT

Great customer service

Their customer service was quick to respond and very clear in their communication.

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ВН

Appreciate client service,I had issues…

Appreciate client service,I had issues and I received fast response and support from Betterme team,thank you very much 🫶🏼

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