Review summary

Consumers Energy Services receives consistently positive reviews. Customers particularly appreciate service.

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Based on reviews, created with AI

See what reviewers are saying

TG
Great

Good service. Prompt call. Really made a difference!

Always great to get a little help with…

Always great to get a little help with bills. Especially When we get older and on low income and because I have been paying for many years!

N
Real help for seniors

I hope this is real us seniors living on a budget need this kind of real help

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All reviews

100 total β€’ Write a review

Showing 1 - 10 of 96 reviews
DL
5 out of 5 stars

They are working with me to get the…

They are working with me to get the best upgrades for my dated house. Wood windows frames,old window panes , 20 yr old hot water tank, etc. Their suggestions and advice are helping me upgrade to be more efficient.

Date of experience: July 1, 2025

EM
5 out of 5 stars

appreciate help

appreciate help

Date of experience: July 1, 2025

AR
5 out of 5 stars

Simple and easy to understand.

Simple and easy to understand.

Date of experience: July 1, 2025

TC
5 out of 5 stars

Keeping consumers up to date.

Keeping consumers up to date.

Date of experience: July 1, 2025

RM
4 out of 5 stars

Easy to follow questions and supply answers.

Easy to follow questions and supply answers.

Date of experience: June 30, 2025

JJ
4 out of 5 stars

Good comster service

Good comster service

Date of experience: June 30, 2025

BM
5 out of 5 stars

Easy to follow instructions

Easy to follow instructions

Date of experience: June 30, 2025

SF
5 out of 5 stars

Very encouraging for hope

Very encouraging for hope

Date of experience: June 29, 2025

GB
2 out of 5 stars

TAKING ADVANTAGE

YOU have been overcharging! YOU only read meters now 6x year. Your estimate months sre ALWAYS FAR YOO HIGH. Only people UNDER 75 CAN APPLY? I SUPPOSE AT 80 WE DO NOT NEED HEAT?

Date of experience: June 27, 2025

RC
5 out of 5 stars

So easy to do!

So easy to do!

Date of experience: June 27, 2025

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