Review summary

Certified Watch Store has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service.

Based on reviews, created with AI

See what reviewers are saying

PM
Ordered my watch at 10:30am and had it…

Ordered my watch at 10:30am and had it hand delivered by 3:30pm the same day. Quality service would highly recommend. 👍🏻

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T
I recommend

Great watches

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The watches were ok but they all…

The watches were ok but they all arrived with dead batteries. I had to replace the batteries in all watches and they were gifts for family and friends. They should test all the watches before shipping.

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G
EXCELLENT EXPERIENCE

EXCELLENT EXPERIENCE👍. GREAT DEALS, GREAR PRICE🤗. HIGHLY SATISFIED WITH MY PURCHASE 🙏

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All reviews

59 total • Write a review

Showing 1 - 20 of 55 reviews
Z

good price

good price. will visit again

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J

one month broken no people can help me

one month broken. and no people

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WB

No Warranty

Not an authorized Kate Spade reseller so you get zero warranty and store will not back product. Do not trust these guys. *** Edit to their reply *** That's exactly the issue your failure to disclose and you don't even get it. Summed up you guys are not trustworthy. You make the case for one star worthy! *** Edit to their reply 10/11/21 *** You were a 3rd party reseller on walmart.com, I had no idea you were in the 'grey market'. Shame on Walmart too for allowing your shady company to sell on their site. All you had to do was say item is backed by return period, no additional warranty. How hard is that to be fully transparent instead of failing to disclose and then TRYING to defend your poor choices on sites like this. 6% off retail is not enough to even trigger the thought of your store being some type of "grey" market or liquidation company. I would ask you to do the right thing and update your listing on walmart.com, but it appears you're no longer have any listings on walmart.com. For the people of the Internet's benefit are your watches warranty backed by the manufacturer or does Certified Watch Store take care of all the warranty work?

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jj

what kind watch i buy from you

what kind watch i buy from you

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Sr

The Oris I bought was not checked and…

The Oris I bought was not checked and the date/ month cannot be manually changed without winding it..... very disappointed

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CE

I tried purchasing a watch at certifiedwatchstore.com and they accused me of fraud.

I tried purchasing a watch at certifiedwatchstore.com for a 5 year anniversary gift. This item is rare, and I could not find this model anywhere else. My transaction was declined. I kept trying for 5 days asking customer service for help and talking with my bank. After confirming my billing information and checking with my bank that there were no security blocks, I still could not make the purchase. Customer service was impersonal, would not work with me to figure out how to correct the situation, and then after seeing the many many attempts I had made over 5 days to purchase, they said I was a fraud attempt, and told me to stop contacting them!! I am very very sad that I won't be able to purchase this anniversary gift. This was by far the worst shopping experience I've had in my life.

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N

Great price

Great price , fast shipping

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A

Solid meh

Solid meh. Sunglasses arrived in mailers, so boxes crushed. Sunglasses appeared tried on. Probably wouldn't order from this vendor again.

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LR

Great Prices

Great prices, fast delivery, and great watches! LR

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N

Totally recommendable!

Excellent store, fast shipping and the 2 watches I bought were excellent quality.

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F

Everything was sent as promised and on…

Everything was sent as promised and on time

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KS

Great deals

Great deals, super quick shipping, quality goods

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A

Never received item, AWFUL customer service

Never received item. Store owner refused to either replace item, or issue refund.

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BN

Got a great deal on 2 bracelets

Got a great deal on 2 bracelets. Shipping was fast and items are beautiful.

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KS

Calvin Klein ring lovely just as…

Calvin Klein ring lovely just as described

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P

Grest products but several missing tags

Great products but unfortunately some items don't come with tags, meaning it leaves the impression they were either used or ripped off by someone so to me that's very unfortunate as I bought many items for gifts to be shipped which I won't be able to in that condition because I can't prove them to be the items on the receipts.

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DS

Had to wait too long very long to…

Had to wait too long very long to received my order and in three different times

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ry

Bracelet didn’t fit

Bracelet didn’t fit. Set fell out of the earring. I put it back with super glue

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sd

I have made multiple purchases from… the Certified Watch Store

I have made multiple purchases from Certified Watch Store and I have never been disappointed! I am always watching and waiting for sales they have! It's very easy to shop and prices are unbeatable! My items are delivered very quickly as well! Love this site!

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EB

Fast and reliable.

Fast and reliable.

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