Review summary

BYS Care and training services ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

Based on reviews, created with AI

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MP
I learnt a lot and new updates well done

I learnt a lot and new updates well done

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H
Orissa is a brilliant trainer have been…

Orissa is a brilliant trainer have been training from her for many years Always find her really helpful and informative She is always open to questions and makes sure that we are confident enough and have understood everything Really appreciate her support And would highly recommend her where needed .

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We had training from bys care and…

We had training from bys care and training service very good

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All reviews

30 total • Write a review

Showing 1 - 20 of 26 reviews
RR

Training was helpful and I learn lots…

Training was helpful and I learn lots of new things🤗🤗🤗🤗🤗

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CF

this is a very good training company.

this is a very good training company.

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ZA

It's a great experience with Orissa she is so knowledgeable and friendly

It's a great experience with Orissa she is the best instructor and knowledgeable person . Quiet friendly and experienced trainer .always recommend her to everybody in care feild

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SS

Superb

I did training with this agency. They provided us training very well.The lady who gave us training her name Orissa she explained all things that important for carer while providing care to the client very nicely and deeply . She’s good person.

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VK

I did training this agency.orissa…

I did training this agency.orissa provide as training very well she is nice girl.she explained very good this company is good amazing company

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HI

Very good company to work with

Very good company to work with

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BY

Excellent

I have good experience and orissa was very nice and good teacher

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NC

Personable and professional care given…

Personable and professional care given by Carers. The Carers are kind, caring, supportive and competent.

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CN

This company was amazing during a very…

This company was amazing during a very difficult time for my family and I. They were able to facilitate care for my grandfather at short notice after our previous care provider messed up his package of care. BYS team was able to meet all my grandfather's domiciliary care needs without the stress that usually comes with dealing with care agencies.

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LJ

Today after recently leaving hospital…

Today after recently leaving hospital my mum has had her hair cut. Just the offer to do that made her day and the outcome has made her feel much more positive about the long recovering journey she has ahead of her. The carers were compassionate and supportive in what wasnt an easy task. Thank you

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P

is the best agency I’ve had in a…

This is the best agency I’ve had in a while since I’ve been having carers. They are very proactive and willing to help. We were in a state from our other agency and they really helped to put my mom back on track. I hope others can learn from them. Thanks again

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GT

Staff are very polite and conscious of…

Staff are very polite and conscious of my needs. Extremely flexible with call times considering the current climate we are in. Highly recommend them for all your personal and domestic care needs.

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CH

Carers from Hell

I cannot understand why the other ratings are so positive. Maybe its training used to be good. They are clearly an abandoned business with lack of management skills and poorly trained and some rude staff. One of the admin people was nice. However, management and carers are FROM HELL. They will drive you crazy with the constant change of the rules, untrained and slow staff and clearly with the most senior staff being rude and carers definitely with aggressive body language and trying to force you to join their “cult” of no vaccines and cure by herbs, not as a complement but as the only treatment. Anti-vaxxers that try to impose their position on vulnerable people with complex and serious health conditions Contract their services if you want a service that is consistently late, with no apologies, warning or justification, unreliable and adequate for a Victorian home, with no appliances such as dishwasher, let alone smart appliances. Absolute hell

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SA

She did very good- Orissa

She did very good- Orissa

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AA

We learnt about people and handling and…

We learnt about people and handling and the proper way to lift up people and objects so that it doesn't cause damage to the body .

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PD

I was given lots of information about People and handling

I was given lots of information about my work such as how to effectively lift and safely know about the legislations in today which effect us as health care practitioners

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SH

Perfect services every time

Perfect services every time. Will rebook and recommend to friends and family. Always satisfied and delighted with the company

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CC

We were in a difficult situation unable…

We were in a difficult situation unable to cope with my father's dementia and blindness. Trying to manage on our own. As a family. But thanks to me contacting Orissa and her team. She quickly organised an assessment of dad's needs and the care was arranged to start immediately. The professional approach and their sensitivity to family has been amazing. Especially over xmas and the new year. Our regular carer is a real credit to the agency. They are a real life line now.

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EH

I highly recommend this company to everyone.

The training was very seamless and very informative. Thanks to Orrisa, the cares learnt know techniques. Will definitely re-book next time with them.

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