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HomeHealth & MedicalBrookhaven Health Care Facility Reviews

Brookhaven Health Care Facility Reviews

3.9166666666666665 out of 5 stars
3.9166666666666665 out of 5 stars
3.9
|Great|12 reviews

TrustScore

3.9
3.9166666666666665 out of 5 stars
Great
5 out of 5 stars
4
4 out of 5 stars
4
3 out of 5 stars
3
2 out of 5 stars
1
1 out of 5 stars
0
12 reviews in total

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See what reviewers are saying

Linda Rodriguez
Linda RodriguezFeatured

2 days ago

3 out of 5 stars

Room for Improvement

My stay at Brookhaven was okay, but I feel like there is a lot of room for improvement. Sometimes the staff seemed overwhelmed, and wait times for assistance were longer than expected. On a positive n... See more

Lisa Smith
Lisa SmithFeatured

2 days ago

5 out of 5 stars

Wonderful Experience

I can't say enough good things about Brookhaven Health Care Facility! My grandfather was treated here, and he received excellent care from the nursing staff. They were always cheerful and attentive. T... See more

Betty Gonzalez
Betty GonzalezFeatured

2 days ago

3 out of 5 stars

Mixed Feelings

While Brookhaven has a lot of good staff members, there were moments that felt disorganized. My aunt had a couple of issues with scheduling her appointments. Still, the nurses were kind and attentive... See more

Patricia Garcia
Patricia GarciaFeatured

2 days ago

5 out of 5 stars

Excellent Care Overall

The staff at Brookhaven Health Care Facility are incredibly compassionate and attentive. My mother has been receiving rehabilitation here, and I can see a significant improvement in her mobility. The... See more

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Linda Rodriguez
Linda Rodriguez
1 reviews
Featured
2 days ago
3 out of 5 stars

Room for Improvement

My stay at Brookhaven was okay, but I feel like there is a lot of room for improvement. Sometimes the staff seemed overwhelmed, and wait times for assistance were longer than expected. On a positive note, the facility itself is beautiful and well-kept.

Helpful?
Lisa Smith
Lisa Smith
1 reviews
Featured
2 days ago
5 out of 5 stars

Wonderful Experience

I can't say enough good things about Brookhaven Health Care Facility! My grandfather was treated here, and he received excellent care from the nursing staff. They were always cheerful and attentive. The facility itself is clean and well-maintained, which made our visits pleasant.

Helpful?
Betty Gonzalez
Betty Gonzalez
1 reviews
Featured
2 days ago
3 out of 5 stars

Mixed Feelings

While Brookhaven has a lot of good staff members, there were moments that felt disorganized. My aunt had a couple of issues with scheduling her appointments. Still, the nurses were kind and attentive when they were available.

Helpful?
Patricia Garcia
Patricia Garcia
1 reviews
Featured
2 days ago
5 out of 5 stars

Excellent Care Overall

The staff at Brookhaven Health Care Facility are incredibly compassionate and attentive. My mother has been receiving rehabilitation here, and I can see a significant improvement in her mobility. The only downside is the wait times during busy hours, but the quality of care makes up for it.

Helpful?
Barbara Johnson
Barbara Johnson
1 reviews
2 days ago
4 out of 5 stars

Great Staff but Slow Responses

The staff at Brookhaven are wonderful; they truly care about the residents. However, I did notice that response times for calls could be slow during peak hours, which was a bit concerning at times. Overall, a good experience.

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Nancy Miller
Nancy Miller
1 reviews
2 days ago
4 out of 5 stars

Satisfactory Stay

My experience at Brookhaven was generally positive. The staff were kind and professional. However, I felt that my father's physical therapy sessions could be more frequent. Overall, a satisfactory stay with caring professionals.

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Patricia Martin
Patricia Martin
1 reviews
2 days ago
3 out of 5 stars

Decent but Needs Better Communication

While the care provided was decent, I found that communication between staff and family could be improved. There were times I had to ask for updates on my sister's condition, which was a bit frustrating. Overall, not a bad place, but it could be better organized.

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Steven Brown
Steven Brown
1 reviews
2 days ago
2 out of 5 stars

Needed More Attention

Sadly, my experience wasn't as great as I hoped. The facility is nice, but my mother felt neglected at times, especially during meal times when staff were busy. Improvements in patient-to-staff ratios would make a big difference.

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Andrew Wilson
Andrew Wilson
1 reviews
2 days ago
4 out of 5 stars

Good Facility, Some Room for Improvement

I recently had my dad stay at Brookhaven for a few weeks. The nurses were friendly and really seemed to care about the patients. However, the food options were limited and not very appealing. It would be great if they could offer a more diverse menu.

Helpful?
Kimberly Lee
Kimberly Lee
1 reviews
2 days ago
5 out of 5 stars

Highly Recommend

Brookhaven has been a lifesaver for my family! The level of care provided here is top-notch. The physical therapists are especially knowledgeable, and the activities for residents keep everyone engaged. Very happy with our choice!

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Emily Jones
Emily Jones
1 reviews
2 days ago
5 out of 5 stars

Exceptional Care Team

I am so grateful for the exceptional care my mother received at Brookhaven. The nurses were like family, always going above and beyond to ensure her comfort. A few minor hiccups with scheduling appointments, but overall, an excellent experience!

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Mark Martinez
Mark Martinez
1 reviews
2 days ago
4 out of 5 stars

Friendly Environment

What I loved most about Brookhaven was the friendly environment. Staff members were always smiling and engaging with residents. The only downside was that the activities schedule could use more variety.

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Frequently asked questions for Brookhaven Health Care Facility

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About Brookhaven Health Care Facility

Brookhaven Health Care Facility is a medical institution that provides various health services and support to patients. The facility likely offers a range of medical care, rehabilitation, and wellness programs aimed at promoting overall health and recovery. It serves individuals with diverse healthcare needs in a supportive environment.

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Category

Health & Medical

Review summary

Brookhaven Health Care Facility receives a generally positive reception from reviewers, with many praising the high level of care and the compassionate staff. Consumers highlight the exceptional nursing team, noting their attentiveness and cheerful demeanor, which contributes to a warm environment. However, some reviews point out issues with response times, especially during peak hours, leading to concerns about timely assistance. Additionally, a few reviewers mention that the facility could improve in areas like meal service and communication regarding patient updates. While the overall experience is favorable, there are calls for better organization and more frequent therapy sessions. Despite these criticisms, the majority of feedback reflects satisfaction with the care provided.

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Based on reviews, created with AI