Building & Plumbing Supplies Ltd

I ordered a Jumbo Bag of Cotswolds Stone Chippings in store after receiving advice from one of your staff. The item was delivered today 25/09/2023 as required by me. The driver was very helpful and dropped the bag were it was required.

Good price and delivered when they said it would by a help full driver.

Outstanding service from Jack and the delivery man (unfortunatley I didn't get his name). I used to order my timber from Walsall but I'm a convert now. BPS for all future projects.

Good Service.

Guy I dealt with at the store was great and made the purchase easy and quick. Products were delivered on time and driver was more than helpful

Goods delivered on time by your friendly driver

You are local - delivered as requested

Good value for money with easy to use online ordering and cheerfully delivered. Just remember to take the VAT off the total to get free delivery over £150 (ex-VAT)... Will definitely be using BPS again.

The staff at BPS Tewkesbury are so friendly and helpful. I would highly recommend.

Excellent, swift delivery and quality goods

Processing of order and product excellent. Delivery delayed, no reason given but that’s not their fault.

Excellent service, always deliver on time. Great value for money local company with amazing products. Would highly recommend to all.

Placed order on line and Order not processed so Not delivered on time Made to feel it’s my fault! Note Southam depot apparently does not deliver on a Saturday even though you can book it

Excellent!!! Driver very polite and super helpful

Easy collection, competitive price pleasant staff

Bought four tubs of grout and explained it might be more than I needed. Was told I could return what I didn’t need. Used three tubs and went to return the fourth one and was told that there was a ten per cent charge for returns! Pointed out that I was not informed of this charge when I made the original purchase One of the staff was extremely rude and argumentative and the till would not allow the full refund. Asked to see the manager and was told he was not in. Be careful with BPS as this seems to be a new policy which was not explained on when making the purchase earlier in the week. Not a happy customer

The staff always deliver with their customer service and attention to detail. Thanks guys 👌

Great service delivered early than expected with online delivery dates no phone calls all done in a minute on the internet

The day before my delivery I had a call to say they were concerned at the quality of some of the wood I’d ordered but that to get exactly the same would mean a delay. Instead they offered me an upgraded (higher price) product but never charged the difference and delivered on time. The goods supplied were excellent quality. Very impressed!

Small order: bulk bag sand and some Osb boards all too bulky forme to collect. Good communication and delivered on time.