Review summary

Battery Store has room for improvement based on customer feedback. Customers particularly appreciate service.

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Based on reviews, created with AI

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MK

Mark Kitson

1 out of 5 stars
THIS COMPANY IS BASED IN HONG KONG NOT…

THIS COMPANY IS BASED IN HONG KONG NOT UK they use a .co.uk website but everything comes from Hong Kong & AFTER you have ordered they tell you:- "The delivery usually takes about 20 working days because we're shipping form Hong Kong. Sometimes there is no results for tracking until your parcel is clear from the custom. Please wait several days patiently and you will see the updates. Have a nice day! Best regards Mary" If we had known we would have to wait this long we would have bought it elsewhere. Then why did the package have customs labels on it stating it came from Hong Kong & why did it take almost a month to arrive ?? Like their deliveries, their answer/reply took 50 (FIFTY) days to arrive !!!

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RW

Rob Watts

1 out of 5 stars
Bloody useless

Bloody useless. Tried to bum me off with false info from one of their products that was under guarantee

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SQ

Steve Quinlan

5 out of 5 stars
Top Drawer Service, Great Price & Efficient Delivery

I regularly order batteries from a variety of Battery Suppliers. I’ve used The ‘Battery Store’ for the first time this week and what an amazing experience. I called up with a query and unusually for this industry I was able to get through first time and speak to a very helpful and pleasant man, Mat who assisted my with my queries. Having placed the order, it was delivered efficiently and communication was excellent throughout. The batteries were well packaged and all arrived safely with no damage. An excellent first experience. A great price, efficient delivery and top drawer service. Thoroughly Recommended

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j

jimhenry

1 out of 5 stars
Rang inquired about a new battery and…

Rang inquired about a new battery and as soon as I said it was for a motorcycle he hung up the phone. I tried again but after a few rings it was cut off without answering. Why are they in business if they won't talk to customers.

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Company details

Electronics & Technology

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AW

They quote next day delivery

They quote next day delivery, this is day 3 and my order is still awaiting shipment, need a battery fast, this is not the place to order from, they also do not answer emails.

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