Customer Service Needs Improvement
While the technician did a great job fixing my plumbing issue, I found the customer service to be less than satisfactory. It took a while to get someone on the phone initially.
4 days ago
Their work is solid and reliable, but I found their prices to be on the higher side compared to other companies. The service was good, but I think they could offer more competitive rates.
4 days ago
I had a great experience with Bardi. The technician was friendly and explained everything thoroughly. My heating system is working perfectly now. Only downside was the wait time for an appointment.
4 days ago
The quality of work from Bardi was exceptional, but I had some issues with scheduling and communication. They could improve on keeping customers updated about arrival times.
4 days ago
I was really impressed by how quickly Bardi responded to my emergency plumbing issue. They were at my house within an hour and resolved the problem efficiently!
While the technician did a great job fixing my plumbing issue, I found the customer service to be less than satisfactory. It took a while to get someone on the phone initially.
Bardi has become my go-to for all things heating and cooling. They’re always on time and do a great job. I trust them in my home, which is important to me!
I’ve used Bardi several times now and have always been satisfied. The technicians are professional and friendly, making the process smooth. Would recommend to anyone looking for reliable help!
I had high hopes based on reviews but was left disappointed. The service was slow, and the repairs didn't last as long as I expected. I might try a different company next time.
The service was okay, nothing to rave about. The technician was polite but didn't seem to be in a rush to finish the job. I expected quicker service given the price I paid.
Bardi Heating Cooling Plumbing provided exceptional service when my AC broke down during a heatwave. They arrived promptly and had it fixed in no time. Highly recommend!
They fixed my heating issue, but I was surprised to find that the parts used were not as high quality as I expected. I hope to see improvements in this area.
Bardi Heating Cooling Plumbing is fantastic! They diagnosed the problem quickly and made the necessary repairs without trying to upsell me on unnecessary services. A breath of fresh air in this industry!
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Bardi Heating Cooling Plumbing is a service-oriented business that specializes in heating, cooling, and plumbing solutions for residential and commercial properties. They likely offer installation, maintenance, and repair services to ensure optimal functioning of HVAC systems and plumbing infrastructure. The company aims to provide reliable and efficient services to meet the needs of their customers.
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Bardi Heating Cooling Plumbing receives a mix of praise and criticism from customers. Many reviewers highlight the friendly and professional technicians, noting their exceptional workmanship and quick response times, especially during emergencies. Customers appreciate the thorough explanations provided by the staff and the overall quality of the work done. However, there are recurring complaints regarding customer service, particularly in terms of communication and scheduling. Some consumers express dissatisfaction with wait times for appointments and the perceived high costs of services. While the majority of experiences are positive, the need for improved customer service and more competitive pricing is evident. Overall, Bardi has a solid reputation but could enhance its customer interactions.