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HomeHome ServicesArmstrong Hvac Reviews

Armstrong Hvac Reviews

3.8333333333333335 out of 5 stars
3.8333333333333335 out of 5 stars
3.8
|Great|12 reviews

TrustScore

3.8
3.8333333333333335 out of 5 stars
Great
5 out of 5 stars
5
4 out of 5 stars
2
3 out of 5 stars
3
2 out of 5 stars
2
1 out of 5 stars
0
12 reviews in total

See what reviewers are saying

Daniel Williams
Daniel WilliamsFeatured

4 days ago

5 out of 5 stars

Outstanding Customer Care

Armstrong Hvac impressed me with their customer care. They were attentive to my concerns, and the technician took the time to explain the issues with my system. Very pleased!

Elizabeth Brown
Elizabeth BrownFeatured

4 days ago

3 out of 5 stars

Decent but pricey

The team did a good job fixing my furnace, but I felt their prices were on the high side. I might consider getting quotes from other companies next time.

Barbara Davis
Barbara DavisFeatured

4 days ago

5 out of 5 stars

Excellent Service by Armstrong Hvac

I had a fantastic experience with Armstrong Hvac. The technician was prompt, knowledgeable, and fixed my AC within an hour. Highly recommend!

Michael Brown
Michael BrownFeatured

4 days ago

5 out of 5 stars

Reliable and Trustworthy

I trust Armstrong Hvac for all my HVAC needs. They have always been honest with me about repairs and never tried to upsell unnecessary services. Highly recommend!

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Karen Rodriguez
Karen Rodriguez
1 reviews
4 days ago
5 out of 5 stars

Quick and Efficient!

I called Armstrong Hvac for a repair on a hot summer day, and they sent a technician within a few hours. He was friendly and explained everything he was doing. Very satisfied!

Helpful?
Sarah Jackson
Sarah Jackson
1 reviews
4 days ago
3 out of 5 stars

Satisfactory Service

The service was satisfactory, but I had to follow up a couple of times before getting someone to come out. The repair itself was done well though.

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Linda Johnson
Linda Johnson
1 reviews
4 days ago
4 out of 5 stars

Great Experience Overall

I had my air conditioning unit replaced by Armstrong Hvac and they did an excellent job. The team was friendly and completed the work ahead of schedule. Will use again!

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Kimberly Moore
Kimberly Moore
1 reviews
4 days ago
4 out of 5 stars

Very Satisfied!

Armstrong Hvac installed our new heating system and they did an outstanding job. The crew was professional and left our home clean. We can already feel the difference!

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Timothy Smith
Timothy Smith
1 reviews
4 days ago
5 out of 5 stars

Professional and Friendly

The staff at Armstrong Hvac were very professional. They explained my options clearly and didn’t pressure me into making a decision. I appreciate their approach!

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Richard Jackson
Richard Jackson
1 reviews
4 days ago
2 out of 5 stars

Not What I Expected

I was a bit disappointed with my recent service call. The technician was late and seemed rushed. The repair worked, but the overall experience wasn’t great.

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Karen Garcia
Karen Garcia
1 reviews
4 days ago
2 out of 5 stars

Room for Improvement

While the technicians were skilled, I felt the customer service could use some improvement. They were a bit rushed and didn’t answer all my questions thoroughly.

Helpful?

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Elizabeth Jackson
Elizabeth Jackson
1 reviews
4 days ago
3 out of 5 stars

Good, but not perfect

The service was decent, but I had to wait longer than expected for the parts to arrive. Once they were installed, everything worked fine, but the delay was frustrating.

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About Armstrong Hvac

Armstrong HVAC is a home services company that specializes in heating, ventilation, and air conditioning solutions. They offer installation, maintenance, and repair services for various HVAC systems to ensure optimal indoor climate control. The company aims to provide reliable and efficient services to meet the comfort needs of residential clients.

Company information

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Category

Home Services

Review summary

Armstrong Hvac receives a mix of reviews, highlighting both strengths and areas for improvement. Many customers praise the company's friendly and professional staff, noting their promptness and efficiency in handling HVAC repairs and installations. Reviewers appreciate the clear explanations provided by technicians and the overall quality of the work performed. However, several consumers express concerns about the customer service experience, mentioning that technicians sometimes appear rushed and do not thoroughly address all questions. Additionally, some find the pricing to be on the higher side, which may lead them to seek quotes from competitors in the future. Overall, while Armstrong Hvac demonstrates reliability and quality service, there is notable feedback indicating a need for enhanced customer interaction and communication.

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Based on reviews, created with AI