This has been a total disaster for over a month ago. Have placed many orders with alternativepods.com, the last on 01/31/23. On 02/07/23 I received an email stating their site had been hacked and referring me to alternative-pods.com as their replacement site. Boith sites now appear online, with identical logos, layouts, etc and both are located in the Bensonville, IL area. I wrote to the original site, alternativepods.com regarding my account and order and they told me I didn't have an account with them, despite the fact they had already filled my order before the hack date. So, I checked the new site, alternative-pods.com and found my account and complete order history there. Something wasn't right, so I contacted alternative-pods.com and asked that my account be deleted and, in accordance with the Privacy Act, they send me a copy of all info they had associated with my account. I received no response. I wrote them again, no response. I wrote a third time, still no response. At the same time I kept getting daily unsolicited email ads from them, all of which violated the CAN-SPAM Act by not providing any "unsubscribe" info or links. So, I wrote them again, this time a CEASE AND DESIST to comply with my earlier requests and to stop the unsolicited ads. Again, total silence. Something very fishy occurred. Two identical sites with the original site saying they had no account for me, despite my having ordered from them for years and the new site, which had all my private info, yet refuses to comply with or even acknowledge any of my requests. There is obviously a total mess there and I would advise anyone to steer completely clear of both sites.
