Reviewers overwhelmingly express frustration with airlinestatus.com, labeling it a complete scam. Many customers report that the services advertised do not match what they receive, often leading to revoked status after a few months. The lack of responsive customer support is a common complaint, with no phone number available and only email communication offered, which many find ineffective. Consumers also highlight the website's use of fake reviews to mislead potential customers. Despite a hefty setup fee, the promised upgrades fail to materialize, leaving users feeling cheated. Overall, the sentiment is overwhelmingly negative, with no positive feedback noted. People are strongly advised to avoid this company.
Over a year ago
HORRIBLE. STAY AWAY. COMPLETE SCAM. I unfortunately was scammed into this service. Paid for a full year received about 3 months upgrade and their response was nothing. It’s complete BS. NEVER EVER USE
Over a year ago
The owner runs another online store named Cobalt Corporate Travel Please stay away. This owner will herts your account. Because lots of item descriptions are BULLSxxT. Same refund policy, same T&C,... See more
HORRIBLE. STAY AWAY. COMPLETE SCAM. I unfortunately was scammed into this service. Paid for a full year received about 3 months upgrade and their response was nothing. It’s complete BS. NEVER EVER USE
Bought AA status with hefty set up fee and after a long delay received, however they did not renew. Support almost nonexistent. No phone number to call. You can only email. No way to lodge a business complaint as no company info on site. SCAM
The owner runs another online store named Cobalt Corporate Travel Please stay away. This owner will herts your account. Because lots of item descriptions are BULLSxxT. Same refund policy, same T&C, and the same upgrade resource they get. And almost the same website layout to put trustpilot widget to show how reliable they are! Now it's too late to change anything of them, I have used google cached and Wayback machine to backup two websites. Caution!!! This site is out there!! Keep away form that S C A M site. Please be aware that the owner runs another similar online store at awardandtravel.com
Complete scam of a company. Will charge you, put you in for a status match with faked credentials, then won't renew your status afterwards. That's why there's such a high "initiation cost" and the "renews" are cheaper -- the renews don't happen.
Bought status, a couple months later it was revoked. They don't respond to emails, won't pick up the phone, no mailing address. This site is a scam, pure and simple.
Originally purchased a 12 month Delta Platinum Medallion upgrade back in December of 2022. I was actually able to get the upgraded status for the first 3 months, but then suddenly around April (or potentially earlier, maybe March) my status mysteriously disappeared. Early May is when I really noticed this because I have a flight coming up soon and tried to contact them to see what they could do about it. They have this particular line/guarantee on their website "If your status ever disappears during the time in which we guaranteed it would be in your account, you are eligible to receive a full refund AND 50% off any future order." Over 24 hours and zero response leads me to believe that they've since abandoned all "support" since it looks like they've created another site " joindeluxe " offering the exact same scam. Like others have mentioned, they "claim" to have a bunch of 5 star reviews from trustpilot, but NONE of those reviews show up here. Stay away from this website as well as the other one " joindeluxe " that claims to be independent of this one.
What they advertise on their site is NOT what you receive. And when you call the airline to request an upgrade, you’re told that you don’t qualify. They are DBA various entity names, no one responds to email or picks up the phone, and 100% of the “TrustPilot” reviews on their website are fake. Shut these guys down!
This is a scam, avoid this website and business.
I wanted to jumpstart my status due to flying a lot for work and this company was mentioned quite a bit on travel forums. TrustPilot scores and other reviews looked good; there was a website with a phone number and transparent refund policy; the explanation for how they provide the service seemed solid so I thought: why not? I'm glad I have a credit company with no-hassle disputes and chargebacks, because I not only never received the service I paid for, but the airline wouldn't accept the status (which I'm now guessing was fraudulent, rather than corporate over-buys as their website claimed) and they ghosted me. Then they started systematically removing contact options from their website; first the phone number, then live chat (which no one ever answered) then ultimately they took the website down entirely. I'm guessing they had an uptick in traffic which caused them to get caught. I hope everyone else they scammed was able to get their money back, too.
This company website has “reviews “ from Trustpilot. Though here it has zero reviews . If you use fake reviews, make sure they are hard to discover
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Airlinestatus.com is a review platform that provides consumers with insights and evaluations regarding various airlines and their services. The company aims to enhance the travel experience by aggregating user-generated reviews and ratings, which help potential travelers make informed decisions about their airline choices. Targeting both leisure and business travelers, Airlinestatus.com offers a user-friendly interface that allows customers to share their experiences and read feedback from others. By focusing on transparency and community-driven information, the platform serves as a valuable resource for consumers seeking reliable information on airline performance, customer service, and overall travel satisfaction.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.