Bank of Ceylon
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Terrible customer service if you are…
Terrible customer service if you are not at a branch in person ! I wish I could give NO stars. They don't reply to emails for weeks if you are lucky, you have to repeatedly ask them something. If you are not in the country it is even worse. They have locked the online access id and no one responds to emails unless you want to pay huge international call charges and to be put on hold. Their whatsapp number is totally useless as they don't respond to any messages or answer any calls either. Need to find a reliable and accountable bank and move everything as it has been far too long with these issues.