Alfa Travel
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Bournemouth with Alfa Travel
My wife and myself have just enjoyed an excellent week's holiday in Bournemouth with Alfa Travel. Staying in the Royal Norfolk Hotel which has been the best hotel we have ever experienced in a coach holiday. Rooms were spacious, comfortable and well equipped, fridge was essential with the heat wave! Meals were always excellent with usually a choice of four alternatives for every course. But it was the service which was the stand out point at meal times. Normally served by James who was terrific. Always personable, quick and efficient, we will miss him. But all staff were lovely, friendly and attentive. Everyone a credit to you. Simon our coach driver was just the same, very experienced , a very smooth and punctual driver, lots of fun and always considerate to the fact that his passengers were not youngsters! There are two things I would change, which are quite minor. The first is that a better system needs to be set up at Rotherham hub so that passengers are able to view a display board to see when and where their coach is ready for boarding, rather than the driver walking around shouting out his number. And the other point is just a suggestion that Fridays should be a local day rather than an excursion. That way guests have more time to pack, otherwise it can get a bit frantic when you leave the coach, have dinner then have a limited time to pack for the morning departure. But many thanks for a great holiday once again Alfa. Keith and Janette Thomas (Room 104)