Hetzal Hartley

Hetzal Hartley

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1 out of 5 stars
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Reviews by Hetzal Hartley

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Travel Guard

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1 out of 5 stars

Untrustworthy company

When the pandemic cancelled our Viking River cruise, we were not concerned as we had spent $600 for TravelGuard trip insurance. I contacted TravelGuard and was told we could use the policy when out trip was rescheduled. Now a year later I am told they will not honor our rebooking and will not issue a refund because it is past the original date of departure. So they tell you one thing, take your money and provide no service. In any other situation this is theft. Never trust them. I would give zero stars if I could.