RIGHTIO
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Engineer came prompt but lied!
Engineer came prompt but lied from the start. When were charged almost the full amount for incorrect information. Following a complaint, they sent the engineer back out to get the details to order the part and it’s taken a week with still no quote. No heating now for 17 days since initial contact. Over £200 spent. Nothing to show for it, no prospect of any repair, calls now not being followed up and requests for a refund ignored. Trading standards have now been contacted. Do not touch with a barge pole!