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I ordered 2 Ozzi's
I ordered 2 Ozzi's, one for a gift and they work well, but no instructions on how to clean them out after they catch bugs. Any issue with subscription, etc. was resolved far beyond my expectation. I truly appreciate the way this was handled - very professional and immediately. Thank you, Rose P.S. Now all I need to know is how to clean/replace the filter. Email is fine. Thumbs up!