Jemma taylor

Jemma taylor

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1 out of 5 stars
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Reviews by Jemma taylor

BE

Berkfield Home

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1 out of 5 stars

Nightmare!!! Order a garden play set with slide and…

Order a garden play set with slide and swings and stairs to climb. Big wooden beautiful garden play gym. Was meant to be £245 got it for discounted price of £66. Received some rope and 2 plastic swings, some bolts and screws and got told this was the full order? I don’t think so. If it was the full order why was there a picture of the whole playgym with my instructions and why send me the screws and bolts? Spent nearly 2 weeks back and frothing with different people to be told different things and made to wait more and more time. Finally I’d had enough and wanted a refund. Then I got offered a 25% refund and I could keep the swings. Then offered me a 50% refund and keep the swings? Although the offer was nice enough what am o supposed to do with two swing seats and some rope? It’s an incomplete order one that cost me £66. Finally received a full refund and the company tried to make me feel better by letting me keep the rope and swing seats. Lucky me! Will not be ordering from them again.