LL
Lloyds Bank Insurance
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3 years to pay £5 & £12
After 3 years of trying to pay for my overdraft charges (£5 & £12 on two closed accounts), calling multiple times, I finally paid it with the right department and was compensated £60 by their complaints department. Then, I waited approx. 3 months for Lloyds to remove mention of these charges from my credit score file.