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Maria

Maria

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Maria

Darwin Homes Property Management logo

Darwin Homes Property Management

View company profile →

1 out of 5 stars
Jul 16, 2024

They will rob your security deposit

Avoid this company like the plague! Don't get sucked into their "we are your friend" advertising because once they get you in you can forget ever reaching a person. They make your front in experience so good with the quick lease process and easy system and everyone helping you. But their real colors show once you move in and more importantly when you move out. They are the devil in disguise and they know it. We moved out May 2024 (Georgia) and 30 days later got our security deposit back. They took all this unnecessary money. It has been a bear to dispute the charges and it's now July and still no resolve. Their phone number always goes to a help desk that are just a bunch of note-takers. You will never speak to a property manager. If you have a problem it's impossible to get it resolved because the emails go into a pool of people so you never deal with the same person. So I have had to explain my issue over and over again to a new person who just gives me the same "someone will get back to you" line. We have disputed our security deposit for months now and can't get a resolve because nobody will even CALL US. We care constantly given the run around like this company doesn't exist. Yes their homes are beautiful and that's what sucks you in. Don't believe the hype. You better take pictures and video of EVERYTHING when you move in and for the duration of your lease because they will rob you of your security deposit. They have a policy statement on their site that talks about a landlord cannot charge you for normal wear and tear. They lied because they will. No matter how great the walls look they will charge you over 300 for painting the whole house. A sliding door's wood swelled and caused it to stick. We didn't damage it but they charged us. They haven't provided documentation for anything they charged us for. They sold the property right from under us so we had to move after only being in the property less than a 1 year. They offered to sell it to us...funny that's the only time I actually spoke to an individual by phone. But we couldn't buy it because there was no way we could get our affairs in order in 90 days to buy the house. Lastly maintenance! They hire these raggedy cheap companies. Twice people came who couldn't speak English at all. Don't fall for the front in beauty because once you sign your name to that lease the devil shows up!!!! They no longer care for you as a resident. Read the reviews!!!!