RedPocket Mobile
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Do not recommend for any reason, so many better options
I should preface by saying the coverage was great and on-par with Verizon's coverage. Also their customer service chat is usually very friendly. But that's really the ONLY good things I can say about red pocket. For starters, their port process was frustrating and their port engineer kept trying to enter the wrong zipcode for 3 hours until I finally asked him to provide exactly what he was sending and I saw it was incorrect. In the 3 months of using their service, they accidentally removed me from the family plan, switched my primary line on the family plan, overcharged me twice and refused to refund the full total difference, interrupted service on only one of my phones because their auto-payment service failed, and failed to refill the bucket on my line after the renewal. They don't include visual voicemail as part of the normal package. I had to contact customer service to have them enable the mobile hot-spot feature that's supposed to be included. I reached out on their facebook page as well as directly with their live-chat asking for assistance and spent hours working through these issues. I ultimately am spending LESS on the next provider I've ported to, and will not miss the frustrating experience with red pocket. There is absolutely zero reason to pick this provider. DO NOT RECOMMEND. You've been officially warned.