I ordered two new tyres for my caravan
I ordered two new tyres for my caravan, the caravan has Tyron bands fitted and this was clearly stated on the Halfords order. The first guy turned up and after about 40 minutes said the equipment on his van was faulty and so couldn't change remove the Tyron bands, so therefore can't change the tyres. he advised his boss would contact me to arrange a new appointment. The boss man never called so I called Halfords to arrange another appointment. A time slot of between 10 and 12 was arranged. 12:00 arrived and no call (as they do before arrival) had come so I called Halfords (again). I was told the fitter would be with me at 12:25, so only 25 minutes late. He told me it would be about 30 minutes to do the job. After about 30 minutes he also informed me that he had not brought a tool for the Tyron band removal and also the equipment needed to remove the Tyron bands was faulty. He did though manage to remove them but was unable to refit them, which allowed the new tyres to be fitted without the Tyron bands obviously. He advised a third team would need to come out to fit the Tyron bands, hopefully with working equipment. I called Halfords (again) and was advised that to have the Tyrons bands fitted I would need to visit a garage, they didn't say Halfords. To say my experience was one I do not wish to repeat, I have vowed not to use Halfords again, for anything!!