JulieK

JulieK

Member since Invalid Date
2
Reviews
1.5
1.5 out of 5 stars
Average rating

Reviews by JulieK

MI

Mint Mobile

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1 out of 5 stars

Screwed up eSIM installation

It's really hard to understand how anything could be as screwed up as this "process" to purchase an eSIM and mobile/data plan as the past 3-days I've spent with Mint Mobile. The sales person was very good. But the delivery process has been nothing short of horrible. I am cancelling everything. Let's see if/when their alleged 7-day refund guarantee actually comes through. This is what Ryan Reynolds thought was a good company to invest in - then sell to T Mobile...? He is happy, customers not so much.

FE

Federico Content Creator

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2 out of 5 stars

Meta - how to solve a problem-loop to log-in?

Meta needs to have secondary option to send/receive a verification code to a user for their Instagram accounts. Last week during a website upgrade we lost access to all of our email addresses. Now I am travelling and Meta "detects suspicious activity" on the log-in from another country and requires a verification code be entered. It is sent to the email address on the account, which I can no longer access - nor can I update it in the account because I cannot get into Instagram.