WA
Water Irrigation
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Great customer service.
Great customer service. I ordered a Gardena Soil Sensor from Waterrirrigation and it wasn't recognised by the Gardena 9V Bluetooth valve. Antonia from Customer Service was extremely helpful and liaised with Gardena Support until the issue was resolved (submerging the tip of the sensor in water for 24 hrs did the trick, in case anyone else encounters this issue). Antonia kept me updated regularly about progress and when Gardena Support took longer than expected to respond, she offered a refund/replacement, which I'm pleased to say wasn't necessary.